you faced problem at airport.

Dear Sir, I am writing this letter to share the issues I faced at the airport while travelling. I prefer if you could alleviate the situation. Firstly, I travelled to London from New Delhi by Air India flight no 101 on 21 April. My flight reached the Heathrow airport at 8: 00 am. It was a late night flight. Secondly, I prefer to mention the issue that when I reach Heathrow airport, I did not get my luggage. I asked the authorities there. They advised me to complaint this at lost and found desk. While I reached the counter, nobody was there, representatives were on meal break. This cause me a long wait and delay for the actual work, I visited London for. Lastly, this will be great if certain changes are taken place. Passengers who travel for long hours, this become difficult for them to wait and file complaint to the lost and found department. Someone should always be there to attend the travellers and help them to find their lost things. Hoping that you will work on my advice! so that people do not face the same issues. Thanks in advance. Regards, Priya.