6.5band
You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter explain why you re writing express concern about the missing card ask them what they intend to do I am writing to inform you that I received a letter from my bank today, which was supposed to contain my new bank card. Unfortunately, there was no bank card enclosed in the envelope when I opened it. I telephoned the bank to explain the problem, but I could not get through to the right department, ...