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1. You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. • Write a letter to the company. In your letter: • Introduce yourself • Explain the situation • Say what action you would like the company to take Begin the letter as follows: Dear ......,

1. You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. • Write a letter to the company. In your letter: • Introduce yourself • Explain the situation • Say what action you would like the company to take Begin the letter as follows: Dear. . . . . . , 87mm
Dear Sir/Madam, My name is Ankita and I am writing to you in relation to a DSLR Camera I bought on 10th February 2020 from the store located in Burjumann Mall, Dubai. When we checked the camera at the center it was working well. But when I reached home and started taking pictures I found the quality of the picture detoriated with every click & the pictures clicked were blur and hazy. On the same day I went back to the store & met the same sales representative Mr. John who assisted me in buying the DSLR camera earlier that day. He looked into my issue and advised me to the leave the camera at the store and said that I will be getting a call from the technical team regarding the same. After a week of no response, today on 17th February 202, I decided to visit the store again to get an update regarding my complaint I was told that the camera has still not been repaired. I am very disappointed upon hearing this as I bought this camera to capture a special occasion on 20th February 2021. But till date the camera has not been repaired/replaced and it doesn’t seems that I will be getting it back in a day or two. Frustrated with no response from the shop as well as the technical team, I decided to write to the Head Office. I request you to please analyse the situation and hope that I get another piece instead of geeting the one repaired as I am afraid that the same issue will keep popping up. Copy of invoice N2907 is enclosed herewith. Yours faithfully Ankita
Dear Sir/Madam,

My name is
Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).
Ankita and
I am writing to you in relation to a DSLR
You use this word too often, consider replacing it with
Camera
I
This phrase/word (depending on the context) can be potentially replaced with :
bought
on 10th February 2020 from the
You use this word too often, consider replacing it with
store
located in
Possible spelling mistake found.
Burjumann
Mall, Dubai.
“When” at the beginning of a sentence usually requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
When
we
This phrase/word (depending on the context) can be potentially replaced with :
checked
the
You use this word too often, consider replacing it with
camera
at the center it was working well.
This phrase/word is too simple and can be replaced with:
But
when I reached home and
This phrase/word (depending on the context) can be potentially replaced with :
started
taking pictures I found the quality of the picture
Possible spelling mistake found.
detoriated
with every click & the pictures clicked
Did you mean "where" or "we"?
were
Consider using a past participle here: "blurred".
blur
and hazy.

On the same day I went back to the
You use this word too often, consider replacing it with
store
& met the same sales representative Mr. John who assisted me in buying the DSLR
You use this word too often, consider replacing it with
camera
earlier that day. He looked into my issue and advised me to the
This phrase/word (depending on the context) can be potentially replaced with :
leave
the
You use this word too often, consider replacing it with
camera
at the
You use this word too often, consider replacing it with
store
and said that I will be getting a call from the technical team regarding the same.

After a week of no response,
This phrase/word (depending on the context) can be potentially replaced with :
today
on 17th February 202, I decided to visit the
You use this word too often, consider replacing it with
store
again to
This phrase/word (depending on the context) can be potentially replaced with :
get
an update regarding my complaint I was
This phrase/word (depending on the context) can be potentially replaced with :
told
that the
You use this word too often, consider replacing it with
camera
has
still
not
been repaired
. I am
This phrase/word is too simple and can be replaced with:
very
disappointed upon hearing this as I
This phrase/word (depending on the context) can be potentially replaced with :
bought
this
You use this word too often, consider replacing it with
camera
to capture a special occasion on 20th February 2021.
This phrase/word is too simple and can be replaced with:
But
till date the
You use this word too often, consider replacing it with
camera
has not
been repaired
/replaced and it doesn’t
The verb 'doesn't' requires base form of this verb: "seem"
seems
that I will be getting it back in a day or two.

Frustrated with no response from the shop
as well
as the technical team, I decided to write to the Head Office. I request you to
This phrase/word (depending on the context) can be potentially replaced with :
please
Possible spelling mistake. 'analyse' is British English.
analyse
the situation and hope that I
This phrase/word (depending on the context) can be potentially replaced with :
get
another piece
instead
of
Possible spelling mistake found.
geeting
the one repaired as I am afraid that the same issue will
This phrase/word (depending on the context) can be potentially replaced with :
keep
popping up.

Copy of invoice N2907
is enclosed
herewith.

Yours
faithfully


Ankita
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IELTS letter 1. You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. • Write a letter to the company. In your letter: • Introduce yourself • Explain the situation • Say what action you would like the company to take Begin the letter as follows: Dear. . . . . . ,

Letter
  American English
7 paragraphs
278 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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