In day to day life, it is quite common that the daily useful products undergo repair and we are dissatisfied with some services from a provider. To complain about these to the concerned party, some send letters or emails and others complain in person. These two ways differ in resolution time and effectiveness.
The drafted complaint is a lengthy way because the delivery of complaint through courier or postal service takes time. In addition, if the service provider could not understand our complaint then to and fro communication between two parties take additional time. For example, when my microwave oven was damaged, I sent a written complaint to the service centre and it took 2 days to deliver the letter along with the product. Two days later I got a call from the service centre technician for the complaint clarification as he could not understand it clearly. Finally, I got back my micro woven after 7 days. In contrast face to face complaints takes less time.
When we give complaints personally, they are quickly resolved and give effective results. For instance, a few days back I bought Rasagulla sweets and I found them spoiled after opening the container. Immediately I went to the supermarket, complained in person and returned the items. Consequently, they informed the manufacturer to collect back all the boxes of Rasagulla sweets which had the same batch number that I complained. As a result, manufacturer and seller reputation was saved and I got my result.
In short, the above two examples say that an in person complaint is more effective than a pened complaint.
In day to day life, it is quite common that the daily useful products undergo
repair and
we
are dissatisfied
with
some
services
from a provider. To complain about these to the concerned party,
some
send
letters or emails
and others
complain in person. These two ways differ in resolution time and effectiveness.
The drafted
complaint
is a lengthy way
because
the delivery of
complaint
through courier or postal
service
takes time.
In addition
, if the
service
provider could not understand our
complaint
then to and fro communication between two parties take additional time.
For example
, when my microwave oven
was damaged
, I
sent
a written
complaint
to the
service
centre
and it took 2 days to deliver the letter along with the product. Two days later I
got
a call from the
service
centre
technician for the
complaint
clarification as he could not understand it
clearly
.
Finally
, I
got
back my micro woven after 7 days. In
contrast
face to face
complaints
takes less time.
When we give
complaints
personally
, they are
quickly
resolved and give effective results.
For instance
, a few days back I
bought
Rasagulla
sweets and I found them spoiled after opening the container. Immediately I went to the supermarket, complained in person and returned the items.
Consequently
, they informed the manufacturer to collect back all the boxes of
Rasagulla
sweets which had the same batch number that I complained.
As a result
, manufacturer and seller reputation
was saved
and I
got
my result.
In short, the above two examples say that an in person
complaint
is more effective than a
pened
complaint
.
8Linking words, meeting the goal of 7 or more
14Repeated words, meeting the goal of 3 or fewer
7Mistakes