Companies must try either to make products that a few people love or products that many people quite like. An attempt to do both will not produce obstacles and conflicts. Two things that lie behind the craze for emotional involvement. The first is overcapacity: if there are too many products in every market segment, and this means it is hard to get attention for anything ordinary. Marketing consultants argue that it is not enough for companies to make up their consumer goods just a little better. Instead of, they should make only remarkable things that will make consumers take notice. The second factor is the increased ability of consumers to communicate their views about products, either good or bad. According to some experts, the internet has increased by a factor of 10 the number of people and that one consumer can influence. Sometimes, companies take an advantage of this by using buzz marketing: they create a group of people who will generate enthusiasm for their products, for example by talking about them in our chat rooms.
Companies
must
try either to
make
products
that a few
people
love
or
products
that
many
people
quite like. An attempt to do both will not produce obstacles and conflicts. Two things that lie behind the craze for emotional involvement. The
first
is overcapacity: if there are too
many
products
in every market segment, and this means it is
hard
to
get
attention for anything ordinary. Marketing consultants argue that it is not
enough
for
companies
to
make
up their
consumer
goods
just
a
little
better.
Instead
of, they should
make
only
remarkable things that will
make
consumers
take notice. The second factor is the increased ability of
consumers
to communicate their views about
products
, either
good
or
bad
. According to
some
experts, the internet has increased by a factor of 10 the number of
people
and that one
consumer
can influence.
Sometimes
,
companies
take an advantage of this by using buzz marketing: they create a group of
people
who will generate enthusiasm for their
products
,
for example
by talking about them in our chat rooms.