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The customer is always right

The customer is always right VB9x6
The subject of discussion is “The customer is always right”. From my point of view, this saying is not true. But in order to look more professional and to have less difficulties, services should follow a few things, that can help. Firstly, customer service should know that people can be very much different, have different opinion and behaviour. Staff should be ready to meet angry customers and nevertheless - keep calm to protect company reputation. They must understand, that they are receiving complaints about service of their companies, not personally about them, even if the letter includes abuse of authority. So answers should be neutral and without their own bad opinions, even if they exist. Secondly, it is a good solution to make customers feel right, even if they are not. It will be helpful to change their attitude to the service in a good way, because most people want to be right. Some excuses and promises for future improvements can help. It is also a good idea to express gratitude to the customer for paying attention to a problem with the service. Thirdly, it is pretty essential to create a feeling in the customers that their request is very important and support team are working hard and looking for a solution. Frankly speaking, customers, especially dissatisfied ones, do not like to wait a long time for getting answers, so quick responses are also really important. In conclusion, I want to pay attention again about saying “Customer is always right”. Customers can be right, but very often they can be wrong. If support team work correctly, they will make them always feel right and understand their importance. It matters most.
The subject of discussion is “The
You use this word too often, consider replacing it with
customer
is always
You use this word too often, consider replacing it with
right”
. From my point of view, this saying is not true.
This phrase/word is too simple and can be replaced with:
But
in order to look more professional and to have
Did you mean "fewer"? The noun difficulties is countable.
less
difficulties,
You use this word too often, consider replacing it with
services
should follow a few things, that can
This phrase/word (depending on the context) can be potentially replaced with :
help
.

Firstly
,
You use this word too often, consider replacing it with
customer
You use this word too often, consider replacing it with
service
should know that
This phrase/word (depending on the context) can be potentially replaced with :
people
can be
This phrase/word is too simple and can be replaced with:
very
much
This phrase/word is too simple and can be replaced with:
different
, have
This phrase/word is too simple and can be replaced with:
different
opinion and
Possible spelling mistake. 'behaviour' is British English.
behaviour
. Staff should be ready to
This phrase/word (depending on the context) can be potentially replaced with :
meet
angry
You use this word too often, consider replacing it with
customers
and
nevertheless
Consider using an m-dash if you do not want to join two words.
-
This phrase/word (depending on the context) can be potentially replaced with :
keep
calm to protect
This phrase/word (depending on the context) can be potentially replaced with :
company
reputation. They
This phrase/word (depending on the context) can be potentially replaced with :
must
understand, that they are receiving complaints about
You use this word too often, consider replacing it with
service
of their
This phrase/word (depending on the context) can be potentially replaced with :
companies
, not
personally
about them, even if the letter includes abuse of authority.
This phrase/word is too simple and can be replaced with:
So
answers should be neutral and without their
This phrase/word (depending on the context) can be potentially replaced with :
own
This phrase/word (depending on the context) can be potentially replaced with :
bad
opinions, even if they exist.

Secondly
, it is a
This phrase/word (depending on the context) can be potentially replaced with :
good
solution to
This phrase/word (depending on the context) can be potentially replaced with :
make
You use this word too often, consider replacing it with
customers
feel
You use this word too often, consider replacing it with
right
, even if they are not. It will be helpful to
This phrase/word (depending on the context) can be potentially replaced with :
change
their attitude to the
You use this word too often, consider replacing it with
service
in a
This phrase/word (depending on the context) can be potentially replaced with :
good
way,
This phrase/word is too simple and can be replaced with:
because
most
This phrase/word (depending on the context) can be potentially replaced with :
people
want to be
You use this word too often, consider replacing it with
right
.
This phrase/word is too simple and can be replaced with:
Some
excuses and promises for future improvements can
This phrase/word (depending on the context) can be potentially replaced with :
help
. It is
also
a
This phrase/word (depending on the context) can be potentially replaced with :
good
This phrase/word (depending on the context) can be potentially replaced with :
idea
to express gratitude to the
You use this word too often, consider replacing it with
customer
for paying attention to a problem with the service.

Thirdly
, it is pretty essential to create a feeling in the
You use this word too often, consider replacing it with
customers
that their request is
This phrase/word is too simple and can be replaced with:
very
This phrase/word is too simple and can be replaced with:
important
and support team are working
This phrase/word (depending on the context) can be potentially replaced with :
hard
and looking for a solution.
Frankly
speaking,
You use this word too often, consider replacing it with
customers
,
especially
dissatisfied ones, do not like to wait a long time for getting answers,
This phrase/word is too simple and can be replaced with:
so
quick responses are
also
really
This phrase/word is too simple and can be replaced with:
important
.

In conclusion
, I want to pay attention again about saying
You use this word too often, consider replacing it with
“Customer
is always
You use this word too often, consider replacing it with
right”
.
You use this word too often, consider replacing it with
Customers
can be
You use this word too often, consider replacing it with
right
,
This phrase/word is too simple and can be replaced with:
but
This phrase/word is too simple and can be replaced with:
very
This phrase/word is too simple and can be replaced with:
often
they can be
This phrase/word is too simple and can be replaced with:
wrong
. If support team work
correctly
, they will
This phrase/word (depending on the context) can be potentially replaced with :
make
them always feel
You use this word too often, consider replacing it with
right
and understand their importance. It matters most.
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IELTS essay The customer is always right

Essay
  American English
5 paragraphs
280 words
5.5
Overall Band Score
Coherence and Cohesion: 6.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • Include an introduction and conclusion
  • Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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