Being expected to read and respond to emails quickly is an example of distracting behavior in the workplace. Cal Newport questions whether being constantly connected at the workplace is particularly helpful. Harvard Business School professor Leslie Perlow found the professionals she surveyed spent around twenty to twenty-five hours a week outside the office monitoring emails. These individuals stated that they believe it necessary to answer any email within an hour of its arrival. Cal Newport views this time spent on checking emails as wasted potential time that could have been applied to more crucial tasks.
Ultimately, a tendency to check one’s emails reduces individuals’ well-being and productivity. However, this culture of connectivity in the workplace is not required. Therefore, Cal Newport sheds light on how workplace behavior can encourage unproductive activities like constant monitoring of emails.
• The Principle of Least Resistance: Without clear feedback on the impact of various behaviors, we will tend toward the easiest behaviors.
• Busyness as a Proxy for Productivity: These unproductive behaviors can arise during the absence of clear productivity indicators. In this instance, even many knowledgeable workers will turn back toward an industrial productivity indicator: visibly doing lots of stuff.
Suppose you’re using busyness as a proxy for productivity. In that case, these behaviors can appear crucial for convincing yourself and others that you’re doing your job well.
• The Principle of Least Resistance: In a business setting, without clear feedback on the impact of various behaviors on the bottom line, we will tend toward behaviors that are easiest at the moment.
• Busyness as Proxy for Productivity: In the absence of clear indicators of what it means to be productive and valuable in their jobs, many knowledge workers turn back toward an industrial indicator of productivity: doing lots of stuff visibly.
Being
expected
to read and respond to emails
quickly
is an example of distracting
behavior
in the
workplace
. Cal Newport questions whether being
constantly
connected at the
workplace
is
particularly
helpful. Harvard Business School professor Leslie
Perlow
found the professionals she surveyed spent around twenty to twenty-five hours a week outside the office monitoring emails. These individuals stated that they believe it necessary to answer any email within an hour of its arrival. Cal Newport views this time spent on checking emails as wasted potential time that could have
been applied
to more crucial tasks.
Ultimately
, a tendency to
check
one’s emails
reduces
individuals’ well-being and
productivity
.
However
, this culture of connectivity in the
workplace
is not required.
Therefore
, Cal Newport sheds light on how
workplace
behavior
can encourage unproductive activities like constant monitoring of emails.
• The Principle of
Least
Resistance: Without
clear
feedback on the impact of various
behaviors
, we will tend toward the easiest behaviors.
• Busyness as a Proxy for
Productivity
: These unproductive
behaviors
can arise during the absence of
clear
productivity
indicators
. In this instance, even
many
knowledgeable workers will turn back toward an industrial
productivity
indicator
:
visibly
doing lots of stuff.
Suppose you’re using busyness as a proxy for
productivity
.
In that case
, these
behaviors
can appear crucial for convincing yourself
and others
that you’re doing your job well.
• The Principle of
Least
Resistance: In a business setting, without
clear
feedback on the impact of various
behaviors
on the bottom line, we will tend toward
behaviors
that are easiest at the moment.
• Busyness as Proxy for
Productivity
: In the absence of
clear
indicators
of what it means to be productive and valuable in their jobs,
many
knowledge workers turn back toward an industrial
indicator
of
productivity
: doing lots of stuff
visibly
.