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Many people say that companies should give importance to their employees, whereas others say that they should give importance to customers. Discuss both and opine. v.1

Many people say that companies should give importance to their employees, whereas others say that they should give importance to customers. v. 1
People, either in form of employees or customers, form the essence of each and every company that exists in the world today. We also know that companies are built by the people and for the people, and they cannot survive without either of the two groups. In this essay, I will discuss whether the companies should prioritize employees over customers, or whether they should put customers first. Those in favour of putting employees first, say that happy employees can lead to happy customers. Conventionally, customer satisfaction has been the foremost goal of companies, but of late they have begun to understand that it is impossible to achieve customer gratification without the help of their employees. Because of this, they have started focusing their attention towards the benefit of their workforce. For example, nowadays a lot of companies are providing facilities such as daycare centres, gymnasiums and Sports Centers within their office premises. Some organisations have also started hosting lots of event for the employees such as award functions, and health checkups etcetera, so that the employees feel valued in the organisation. On the other hand, the main reason given by those in favour of putting customers first is that customers are the livelihood of the business. The relationship between an organisation and a customer is an important one. To what extent customers are willing to spend depends upon how well they are treated. That is why, organisations today are taking great pains to achieve customer satisfaction. They are spending a lot of energy and time on finding out what is important to the customers. We can say that the customers will always remain important in a company, because without happy customers, any company can see its doom. I believe that the happiness of both – employees and customers has to be in balance. Both need to be heard and respected to make it a win-win situation. This question is like asking ‘heart first or lungs first? ’ You cannot live if any of these, stop working. Organizations have to realize that their customers will only be happy if the people servicing their customers are happy. Employees are the key touchpoints to know the customer better, so an organization can develop and deliver products and services that are relevant to customers’ needs and expectations. To conclude, I would like to mention that although the customer has always been the king in a company, but in today’s competitive market the organisations have to look into their employees’ happiness simultaneously. If approached as mutually exclusive efforts, they are doomed to lose both.
You use this word too often, consider replacing it with
People
, either in form of
You use this word too often, consider replacing it with
employees
or
You use this word too often, consider replacing it with
customers
, form the essence of each and every
You use this word too often, consider replacing it with
company
that exists in the world
This phrase/word (depending on the context) can be potentially replaced with :
today
. We
also
know that
You use this word too often, consider replacing it with
companies
are built
by the
You use this word too often, consider replacing it with
people
and for the
You use this word too often, consider replacing it with
people
, and they cannot survive without either of the two groups. In this essay, I will discuss whether the
You use this word too often, consider replacing it with
companies
should prioritize
You use this word too often, consider replacing it with
employees
over
You use this word too often, consider replacing it with
customers
, or whether they should put
You use this word too often, consider replacing it with
customers
first
.

Those in
Possible spelling mistake. 'favour' is British English.
favour
of putting
You use this word too often, consider replacing it with
employees
You use this word too often, consider replacing it with
first
, say that
You use this word too often, consider replacing it with
happy
You use this word too often, consider replacing it with
employees
can lead to
You use this word too often, consider replacing it with
happy
You use this word too often, consider replacing it with
customers
.
Conventionally
,
You use this word too often, consider replacing it with
customer
satisfaction has been the foremost goal of
You use this word too often, consider replacing it with
companies
,
This phrase/word is too simple and can be replaced with:
but
of late they have begun to understand that it is impossible to achieve
You use this word too often, consider replacing it with
customer
gratification without the
This phrase/word (depending on the context) can be potentially replaced with :
help
of their
You use this word too often, consider replacing it with
employees
.
Because of this
, they have
This phrase/word (depending on the context) can be potentially replaced with :
started
focusing their attention towards the benefit of their workforce.
For example
, nowadays
This phrase/word is too simple and can be replaced with:
a lot of
You use this word too often, consider replacing it with
companies
are providing facilities such as daycare
Possible spelling mistake. 'centres' is British English.
centres
, gymnasiums and Sports Centers within their office premises.
This phrase/word is too simple and can be replaced with:
Some
Possible spelling mistake. 'organisations' is British English.
organisations
have
also
This phrase/word (depending on the context) can be potentially replaced with :
started
hosting lots of
This phrase/word (depending on the context) can be potentially replaced with :
event
for the
You use this word too often, consider replacing it with
employees
such as award functions, and health checkups etcetera,
This phrase/word is too simple and can be replaced with:
so
that the
You use this word too often, consider replacing it with
employees
feel valued in the
Possible spelling mistake. 'organisation' is British English.
organisation
.

On the other hand
, the main reason
This phrase/word (depending on the context) can be potentially replaced with :
given
by those in
Possible spelling mistake. 'favour' is British English.
favour
of putting
You use this word too often, consider replacing it with
customers
You use this word too often, consider replacing it with
first
is that
You use this word too often, consider replacing it with
customers
are the livelihood of the business. The relationship between an
Possible spelling mistake. 'organisation' is British English.
organisation
and a
You use this word too often, consider replacing it with
customer
is an
This phrase/word is too simple and can be replaced with:
important
one. To what extent
You use this word too often, consider replacing it with
customers
are willing to spend depends upon how well they
are treated
.
That is
why,
Possible spelling mistake. 'organisations' is British English.
organisations
This phrase/word (depending on the context) can be potentially replaced with :
today
are taking great pains to achieve
You use this word too often, consider replacing it with
customer
satisfaction. They are spending
This phrase/word is too simple and can be replaced with:
a lot of
energy and time on finding out what is
This phrase/word is too simple and can be replaced with:
important
to the
You use this word too often, consider replacing it with
customers
. We can say that the
You use this word too often, consider replacing it with
customers
will always remain
This phrase/word is too simple and can be replaced with:
important
in a
You use this word too often, consider replacing it with
company
,
This phrase/word is too simple and can be replaced with:
because
without
You use this word too often, consider replacing it with
happy
You use this word too often, consider replacing it with
customers
, any
You use this word too often, consider replacing it with
company
can
This phrase/word (depending on the context) can be potentially replaced with :
see
its doom.

I believe that the happiness of both
Consider using an m-dash if you do not want to join two words.
–
You use this word too often, consider replacing it with
employees
and
You use this word too often, consider replacing it with
customers
This phrase/word is too simple and can be replaced with:
has to
be in balance. Both need to
be heard
and respected to
This phrase/word (depending on the context) can be potentially replaced with :
make
it a win-win situation. This question is like asking ‘heart
You use this word too often, consider replacing it with
first
or lungs
You use this word too often, consider replacing it with
first
? ’ You cannot
This phrase/word (depending on the context) can be potentially replaced with :
live
if any of these,
This phrase/word (depending on the context) can be potentially replaced with :
stop
working.
Do not mix variants of the same word ('organization' and 'organisation') within a single text.
Organizations
This phrase/word is too simple and can be replaced with:
have to
realize that their
You use this word too often, consider replacing it with
customers
will
This phrase/word (depending on the context) can be potentially replaced with :
only
be
You use this word too often, consider replacing it with
happy
if the
You use this word too often, consider replacing it with
people
servicing their
You use this word too often, consider replacing it with
customers
are
You use this word too often, consider replacing it with
happy
.
You use this word too often, consider replacing it with
Employees
are the key touchpoints to know the
You use this word too often, consider replacing it with
customer
better,
This phrase/word is too simple and can be replaced with:
so
an
Do not mix variants of the same word ('organization' and 'organisation') within a single text.
organization
can develop and deliver products and services that are relevant to
You use this word too often, consider replacing it with
customers’
needs and expectations.

To conclude
, I would like to mention that although the
You use this word too often, consider replacing it with
customer
has always been the king in a
You use this word too often, consider replacing it with
company
,
This phrase/word is too simple and can be replaced with:
but
in
This phrase/word (depending on the context) can be potentially replaced with :
today
’s competitive market the
Possible spelling mistake. 'organisations' is British English.
organisations
This phrase/word is too simple and can be replaced with:
have to
look into their
You use this word too often, consider replacing it with
employees’
happiness
simultaneously
. If approached as
mutually
exclusive efforts, they
are doomed
to lose both.
13Linking words, meeting the goal of 7 or more
51Repeated words, meeting the goal of 3 or fewer
12Mistakes

IELTS essay Many people say that companies should give importance to their employees, whereas others say that they should give importance to customers. v. 1

Essay
  American English
5 paragraphs
429 words
6
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • Include an introduction and conclusion
  • Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • Vary your linking phrases using synonyms
Lexical Resource: 5.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 6.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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