It is becoming a trend to order and pay for almost everything online using mobile phones. There are so many advantages because it is very cost and time-effective. However, there are few disadvantages as well.
During this pandemic situation, almost all the counties are locked down and people are unable to do the shopping and to do the payments as they did previously. Therefore, most of the stores and shops have built mobile applications allowing their customers to order items online and now, it is the most popular method of shopping. During ordinary shopping, people have to find the required items by looking at each rack and then have to wait in the queue to do the payment. But if we use the mobile apps, it takes only a few minutes to add the items to the online cart and do the payment.
However, there can be few disadvantages as well. The customer may not get the ordered items on time as expected due to delays in the delivery. Also, there can be missing items and people may have to call back the stores to enquire and after a proper investigation, it will take again few days to deliver the missing items. And most importantly, there’s no guarantee on delivered items as people cannot see the real picture of the items before ordering them.
Finally, I think this method has advantages and disadvantages equally and since this becoming more popular among everyone, the ordering and paying processes will be improved to provide good customer service in the future.
It is becoming a trend to order and pay for almost everything online using mobile phones. There are
so
many
advantages
because
it is
very
cost and time-effective.
However
, there are few disadvantages
as well
.
During this pandemic situation, almost all the counties
are locked
down and
people
are unable to do the shopping and to do the payments as they did previously.
Therefore
, most of the stores and shops have built mobile applications allowing their customers to order
items
online and
now
, it is the most popular method of shopping. During ordinary shopping,
people
have to
find the required
items
by looking at each rack and then
have to
wait in the queue to do the payment.
But
if we
use
the mobile apps, it takes
only
a few minutes to
add
the
items
to the online cart and do the payment.
However
, there can be few disadvantages
as well
. The customer may not
get
the ordered
items
on time as
expected
due to delays in the delivery.
Also
, there can be missing
items
and
people
may
have to
call back the stores to
enquire
and after a proper investigation, it will take again few days to deliver the missing
items
. And most
importantly
, there’s no guarantee on delivered
items
as
people
cannot
see
the real picture of the
items
before
ordering them.
Finally
, I
think
this method has advantages and disadvantages
equally
and since this becoming more popular among everyone, the ordering and paying processes will be
improved
to provide
good
customer service in the future.