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cons of outsourcing call center

cons of outsourcing call center xOelN
Outsourcing is a common practice that allows businesses to tap into the benefit of getting certain skills at reduced economical costs. It involves hiring independent contractors for specific tasks and projects. Thanks to technology, it is easier to outsource different jobs to independent contractors (freelance workers). However, there are benefits as well as risks involved, and you need an efficient outsourcing strategy that suits your business. The first one is about money. Be careful about the support volume. There are a lot of support outsourcing companies today, and I quite agree that most of them may try to increase the number of tickets or commentaries you pay for. The second one is about quality control. Outsourcing jobs means that you need to spend more resources on quality control to maintain a level of standard. Nike, for instance, makes use of strict quality control procedures to ensure that all manufacturing points produce according to standard. If care is not taken, the cost of quality control can creep up, or it can be hard to maintain set standards. Last but not least is security. Outsourcing comes with a risk of losing privacy sensitive information leaking out. This means you will spend extra care on data protection and be careful to check the background of the independent contractors. Unfortunately, since a lot of outsourced jobs are done online, the potential of a hack should be considered. And one more point here, take your time, there is usually free trial week or two for you to decide. In conclusion, outsourcing is a common business strategy that has helped businesses scale and sometimes has made all the difference. Luckily, it is open to different business sizes. Sometimes it is a leveling factor for these industries, and of course, a great opportunity for independent contractors to become prolific freelancers.
Outsourcing is a common practice that
allows
businesses
to tap into the benefit of getting certain
skills
at
reduced
economical costs. It involves hiring
independent
contractors for specific tasks and projects. Thanks to technology, it is easier to outsource
different
jobs to
independent
contractors (freelance workers).
However
, there are benefits
as well
as
risks
involved, and you need an efficient outsourcing strategy that suits your business.

The
first
one is about money. Be careful about the support volume. There are
a lot of
support outsourcing
companies
today
, and I quite
agree
that most of them may try to increase the number of tickets or commentaries you pay for.

The second one is about
quality
control
. Outsourcing jobs means that you need to spend more resources on
quality
control
to maintain a level of standard. Nike,
for instance
,
makes
use
of strict
quality
control
procedures to ensure that all manufacturing points produce according to

standard
. If care is not taken, the cost of
quality
control
can creep up, or it can be
hard
to maintain set standards.

Last
but
not least is security. Outsourcing
comes
with a
risk
of losing privacy sensitive information leaking out. This means you will spend extra care on data protection and be careful to
check
the background of the
independent
contractors. Unfortunately, since
a lot of
outsourced jobs
are done
online, the potential of a hack should
be considered
.

And one more point here, take your time, there is
usually
free trial week or two for you to decide.

In conclusion
, outsourcing is a common
business
strategy that has
helped
businesses
scale and
sometimes
has made all the difference. Luckily, it is open to
different
business
sizes.
Sometimes
it is a leveling factor for these industries, and
of course
, a great opportunity for
independent
contractors to become prolific freelancers.
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IELTS essay cons of outsourcing call center

Essay
  American English
7 paragraphs
303 words
6.0
Overall Band Score
Coherence and Cohesion: 5.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • Include an introduction and conclusion
  • Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 6.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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