The pie charts illustrate the result of a survey carried out by the Parkway hotel on 100 visitors to rate their customer service in 2005 and 2010. A closer look at the charts reprented that by 2010, the Hotel's consumer service had made a huge improvement in their service with an increase in the ratio of guests voted excellent and good quality over the period. To begin with, the participants that were satisfied with the hotel's customer service accounted for almost a half in 2005, experienced a sharp decline to less than a fifth in the next 5 years. Meanwhile, the number of guests taking part in the survey as very poor quality had significantly dropped to only 4 people by 2010. Additionally, 2010 also witnessed a slight drop of approximately 10 people in the number of consumers pointed out that their service was poor. However, the opposite trend is true for others. Despite only 5 people rated the service as excellent quality in 2005, its figure drastically increased over five times as many customers as in 2010. Moreover, there was rose by three-fold in good response of customers which was highest figure in 2010.
The pie charts illustrate the result of a survey carried out by the Parkway hotel on 100 visitors to rate their
customer
service
in 2005 and 2010. A closer look at the charts
reprented
that by 2010, the Hotel's consumer
service
had made a huge improvement in their
service
with an increase in the ratio of guests voted excellent and
good
quality over the period. To
begin
with, the participants that
were satisfied
with the hotel's
customer
service
accounted for almost a half in 2005, experienced a sharp decline to less than a fifth in the
next
5 years. Meanwhile, the number of guests taking part in the survey as
very
poor quality had
significantly
dropped to
only
4
people
by 2010.
Additionally
, 2010
also
witnessed a slight drop of approximately 10
people
in the number of consumers pointed out that their
service
was poor.
However
, the opposite trend is true for others. Despite
only
5
people
rated the
service
as excellent quality in 2005, its figure
drastically
increased over five times as
many
customers
as in 2010.
Moreover
, there was rose by three-fold in
good
response of
customers
which was
highest
figure in 2010.