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The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers.

The first chart shows the actual and target percentage of buses, from a particular bus company, that arrived at the destination on time, between 1999 and 2003. Meanwhile, the second chart shows how many complaints were made during the same period. It is clear that while the expected target of buses arriving on time decreased over the years, there was no clear pattern in the percentage of buses that actually arrived on time. Additionally, the number of complaints from their passengers increased throughout the period. In 1999, the company’s target of buses arriving on time stood at 86%, which was 1% higher than what was actually achieved. Although the target remained unchanged one year later, the percentage of on-time arrivals dropped by nearly 3%. By 2003, this company had reduced its target of on-time arrivals to just over 84%, while the actual figure had witnessed considerable growth to about 85%. Starting at approximately 7% of total passengers in 1999, the number of complaints made by passengers rose significantly before experiencing a slight decline to just over 8% in 2001. This figure then grew considerably two years later, with about 12% of passengers complaining in the last year.
The
first
chart
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shows
the actual and
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target
percentage of buses, from a particular bus
This phrase/word (depending on the context) can be potentially replaced with :
company
, that arrived at the destination on
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time
, between 1999 and 2003. Meanwhile, the second chart
This phrase/word (depending on the context) can be potentially replaced with :
shows
how
This phrase/word is too simple and can be replaced with:
many
complaints
were made
during the same period.

It is
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clear
that while the
This phrase/word (depending on the context) can be potentially replaced with :
expected
You use this word too often, consider replacing it with
target
of buses arriving on
You use this word too often, consider replacing it with
time
decreased over the years, there was no
This phrase/word (depending on the context) can be potentially replaced with :
clear
pattern in the percentage of buses that actually arrived on
You use this word too often, consider replacing it with
time
.
Additionally
, the number of complaints from their
You use this word too often, consider replacing it with
passengers
increased throughout the period.

In 1999, the
This phrase/word (depending on the context) can be potentially replaced with :
company
’s
You use this word too often, consider replacing it with
target
of buses arriving on
You use this word too often, consider replacing it with
time
stood at 86%, which was 1% higher than what was actually achieved. Although the
You use this word too often, consider replacing it with
target
remained unchanged one
You use this word too often, consider replacing it with
year
later, the percentage of on-time arrivals dropped by
nearly
3%. By 2003, this
This phrase/word (depending on the context) can be potentially replaced with :
company
had
This phrase/word (depending on the context) can be potentially replaced with :
reduced
its
You use this word too often, consider replacing it with
target
of on-time arrivals to
This phrase/word is too simple and can be replaced with:
just
over 84%, while the actual figure had witnessed considerable growth to about 85%.

Starting at approximately 7% of total
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passengers
in 1999, the number of complaints made by
You use this word too often, consider replacing it with
passengers
rose
significantly
This phrase/word is too simple and can be replaced with:
before
experiencing a slight decline to
This phrase/word is too simple and can be replaced with:
just
over 8% in 2001. This figure then grew
considerably
two years later, with about 12% of
You use this word too often, consider replacing it with
passengers
complaining in the last
You use this word too often, consider replacing it with
year
.
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IELTS academic The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers.

Academic
  American English
4 paragraphs
197 words
6.5
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
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    One main idea per paragraph
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    Include an introduction and conclusion
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    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
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    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 7.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
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    Support ideas with relevant, specific examples
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