IELTS Task 2 essay: In some companies, social skills is given priority over qualifications when screening their possible employees. Discuss the advantages and disadvantages of this situation. Provide specific reasons and examples to support your opinion.
IELTS Task 2 essay: In some companies, social skills is given priority over qualifications when screening their possible employees. Discuss the advantages and disadvantages of this situation. Provide specific reasons and examples to support your opinion. 2r1ko
The pie charts give information about the ratings of a hotel’s customer service in 2005 and in 2010. Each chart is divided into five categories, which respectively represent an excellent, a satisfactory, a good, a poor and a very poor customer service.
Overall, it can be seen that in 2010 the customers were more pleased with the hotel’s service than in 2005.
Firstly, the charts show that positive feedback increased substantially: in 2005 an excellent and a good service made up for only 19 per cent of the ratings, while in 2010 they accounted for 67 per cent. Additionally, the biggest portion, of the 2010 chart is represented by good customer service with 39 per cent, whereas the biggest portion in 2005 was represented by satisfactory service with 45 per cent.
As reported in this research, negative feedback decreased significantly over the five-year period: while in 2005 more than a third of all ratings were poor or very poor, in 2010 only 16 per cent of customers considered the hotel’s service poor or very poor.
The pie
charts
give information about the ratings of a hotel’s
customer
service
in 2005 and in 2010. Each
chart
is divided
into five categories, which
respectively
represent an excellent, a satisfactory, a
good
, a
poor
and a
very
poor
customer
service.
Overall
, it can be
seen
that in 2010 the
customers
were more
pleased
with the hotel’s
service
than in 2005.
Firstly
, the
charts
show
that
positive
feedback increased
substantially
: in 2005 an excellent and a
good
service
made up for
only
19 per cent of the ratings, while in 2010 they accounted for 67 per cent.
Additionally
, the biggest portion, of the 2010
chart
is represented
by
good
customer
service
with 39 per cent, whereas the biggest portion in 2005
was represented
by satisfactory
service
with 45 per cent.
As reported in this research,
negative
feedback decreased
significantly
over the five-year period: while in 2005 more than a third of all ratings were
poor
or
very
poor
, in 2010
only
16 per cent of
customers
considered the hotel’s
service
poor
or
very
poor
.