Dear Linda,
I am writing this letter to inform you about the ongoing issue I have been facing with my computer. For you information, I use a Dell computer with 250 GB RAM and it used to work just fine until recently when I started to notice that the computer has hanging problem. At first I thought the computer hangs due to disk space issue, but I had to rule out the possibility when I found that the problem persists even after clearing the disk space. Since, I am not a computer expert, I am not sure what is the root cause of the problem. I can only guess that the computer has been infected by a potential virus.
In order to temporarily fix the issue, I have to reboot my system quite a lot of times during the day that leads to the wastage of time. Even after the restart, there is no guarantee that the system will work without a glitch. Major part of my work is done through my computer. For example, creating the daily data reports, reading and replying to emails, virtual team meetings etc. In fact, this issue has cost me delaying of my work, late replies to important emails and it badly affects my performance too.
I would really like this issue to be addressed as soon as possible. I can think of two possible solutions to this. First and foremost, I request you to get me a replacement computer while I give it away to the IT desk team for resolving the issue. In case, the issue is permanent and can not be sorted, I further request you to initiate the process of alotting a new computer to me. This way, we can get my problem addressed without losing on my work. I look forward to hearing for your advice on the matter.
Regards,
Samriddhi
Dear Linda,
I am writing this letter to inform you about the ongoing
issue
I have been facing with my computer. For you information, I
use
a Dell computer with 250 GB RAM and it
used
to
work
just
fine until recently when I
started
to notice that the computer has hanging
problem
. At
first I
thought
the computer hangs due to disk space
issue
,
but
I had to
rule
out the possibility when I found that the
problem
persists even after clearing the disk space. Since, I am not a computer expert, I am not sure what is the root cause of the
problem
. I can
only
guess that the computer has
been infected
by a potential virus.
In order to
temporarily
fix
the
issue
, I
have to
reboot my system quite
a lot of
times during the day that leads to the wastage of time. Even after the restart, there is no guarantee that the system will
work
without a glitch. Major part of my
work
is done
through my computer.
For example
, creating the daily data reports, reading and replying to emails, virtual team meetings etc. In fact, this
issue
has cost me delaying of my
work
, late replies to
important
emails and it
badly
affects my performance too.
I would
really
like this
issue
to
be addressed
as
soon
as possible. I can
think
of two possible solutions to this.
First
and foremost, I request you to
get
me a replacement computer while I give it away to the IT desk team for resolving the
issue
. In case, the
issue
is permanent and can not
be sorted
, I
further
request you to initiate the process of
alotting
a new computer to me. This way, we can
get
my
problem
addressed without losing on my
work
. I look forward to hearing for your advice on the matter.
Regards,
Samriddhi