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You work in the sales department of a company that sells kitchen appliances. A recent order from a new client has been delivered but the client has written to say that it does not work. Write an email to the client. apologise for the problem with the appliance tell them what you plan to do to solve the problem reassure them about future orders Write 40 to 50 words.

You work in the sales department of a company that sells kitchen appliances. A recent order from a new client has been delivered but the client has written to say that it does not work. Write an email to the client. apologise for the problem with the appliance tell them what you plan to do to solve the problem reassure them about future orders Write 40 to 50 words. GWDro
Dear customer, I work as a manager in the sales department of a company that sells kitchen appliances. You recently ordered and purchased a food processor from our company, but you wrote that this appliance does not work. I apologize for the problem with the device and I will send a qualified device repairman to your home to solve this problem. If the repair is not successful, I recommend replacing your device with a new one. We will try to help you in the future so that you do not face such problems and give you more discounts for your order. If you have any questions or concerns, you can write to the email address below. marthasmith55@gmail. com Yours faithfully, the Manager of the company.
Dear customer,

I work as a manager in the sales department of a
This phrase/word (depending on the context) can be potentially replaced with :
company
that sells kitchen appliances. You recently ordered and
This phrase/word (depending on the context) can be potentially replaced with :
purchased
a food processor from our
This phrase/word (depending on the context) can be potentially replaced with :
company
,
This phrase/word is too simple and can be replaced with:
but
you wrote that this appliance does not work.

I apologize for the problem with the device and I will
This phrase/word (depending on the context) can be potentially replaced with :
send
a qualified device repairman to your home to solve this problem. If the repair is not successful, I recommend replacing your device with a new one. We will try to
This phrase/word (depending on the context) can be potentially replaced with :
help
you in the future
This phrase/word is too simple and can be replaced with:
so
that you do not face such problems and give you more discounts for your order.

If you have any questions or concerns, you can write to the email address below.

This sentence does not start with an uppercase letter
marthasmith55@gmail
.
This sentence does not start with an uppercase letter
com


Yours
faithfully
,

the Manager of the
This phrase/word (depending on the context) can be potentially replaced with :
company
.
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IELTS letter You work in the sales department of a company that sells kitchen appliances. A recent order from a new client has been delivered but the client has written to say that it does not work. Write an email to the client. apologise for the problem with the appliance tell them what you plan to do to solve the problem reassure them about future orders Write 40 to 50 words.

Letter
  American English
6 paragraphs
125 words
This writing has been penalized,
text can't be
less than 250 words in Task 2
and less than 150 words in Task 1
5.0
Overall Band Score
Coherence and Cohesion: 5.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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