Dear Sir/Madam,
This is in regards with my HP Laptop i purchased from your store on monday, Jan 25th. I observed the mic of the laptop is not working. when i attend a call using the laptop, I am able to hear what others are saying but when i am replying, noboady is able to hear me.
Since i am working from home i have to take a lot of calls to collaborate with my team members and a functional mic is extremly needed for me. I have already tried basic troubleshooting to check for any software related issues but found none that leaves us wuth the hardware being faulty.
I will need a replacement for my faulty laptop, if not can you pick the laptop from my registered address for quick fix of mic and meanwhile provide me with an alternative laptop so that i can continue my work. I would really appreciate if you can provide the solution as soon as possible.
Regards,
Jasmine Bakshi
Dear Sir/Madam,
This is in regards with my HP
Laptop
i
purchased
from your store on
monday
, Jan 25th. I observed the mic of the
laptop
is not working.
when
i
attend a call using the
laptop
, I am able to hear what others are saying
but
when
i
am replying,
noboady
is able to hear me.
Since
i
am working from home
i
have to
take
a lot of
calls to collaborate with my team members and a functional mic is
extremly
needed for me. I have already tried basic troubleshooting to
check
for any software related issues
but
found none that
leaves
us
wuth
the hardware being faulty.
I will need a replacement for my faulty
laptop
, if not can you pick the
laptop
from my registered address for quick
fix
of mic and meanwhile provide me with an alternative
laptop
so
that
i
can continue my work.
I
would
really
appreciate if you can provide the solution as
soon
as possible.
Regards,
Jasmine
Bakshi