You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter Describe the problem with the equipment Explain how this problem is affecting your work Say what you want the shop or company to do

Dear Sir or Madam, I am writing to bring your attention to a non-working situation happened to one of your products for home office. I bought a brand-new Canon laser printer a month ago from your website and I have been using it to print documents included marketing reports and consent forms. However, I found out that the ink is stuck within the machine, resulting in unable to print out text precisely and clearly. My job duties are providing my clients with detailed research reports and marketing plans of their intended investment projects, which neat and organized paper-based documents are essential to my presentations. Apparently, the problem has damaged my work performance. Following the maintains service instruction, I believe you could provide me with further details about where to get this product repaired, and how long this issue could be solved. I am looking forward to your reply. Let me know if any other information I should include. Sincerely, Jessica Lyn