Dear Sir, I am writing to response to your invitation to guests who have recently stayed in your hotel to suggest ways in which you can improve your service. I was a guest at your hotel last May and I found that the level of customer care was excellent. Indeed, every member of your staff from the manager to the maid, was without exception extremely polite and helpful, and the standard of the rooms was beyond what I expected. However, I found that the restaurant stopped serving breakfast at 8: 30 a. m. As I was on holiday I would have liked to take breakfast at around 9 o'clock, but was unable to do so. I also spoke to several other guests who expressed the same disappointment. In addition, I feel that if you could supply foreign language newspapers which include Chinese and etc. which effects to enhance the quality of visitors. Looking forward to your reply. Yours faithfully.
Dear Sir, I am writing to response to your invitation to guests who have recently stayed in your hotel to suggest ways in which you can
improve
your service. I was a guest at your hotel last May and I found that the level of customer care was excellent.
Indeed
, every member of your staff from the manager to the maid, was without exception
extremely
polite and helpful, and the standard of the rooms was beyond what I
expected
.
However
, I found that the restaurant
stopped
serving breakfast at 8: 30 a. m. As I was on holiday I would have liked to take breakfast at around 9 o'clock,
but
was unable to do
so
. I
also
spoke to several other guests who expressed the same disappointment.
In addition
, I feel that if you could supply foreign language newspapers which include Chinese
and etc
. which effects to enhance the quality of visitors. Looking forward to your reply. Yours
faithfully
.