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You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff. Write a letter to the Registrar, complaining about the service you received.

Dear Sir or Madam, I am writing this letter to complaint about the way of treatment me and my daughter has received in your Hospital. I was totally disappointed and unsatisfied with the behavior of your staff. During the afternoon, my daughter has developed a sever pain in her stomach. Because it was Sunday our regular doctor was having a surgery, and we had to come to the causality hospital nearby. I had taken the appointment in the counter and was told to wait for sometime, at first I thought it was appendicitis but the receptionist did not answer properly, and she was so rude. After waiting for four long hours the doctor came and started the medical procedure. Eventually, my little girl went through some tests and I felt everything is OK. When I met the doctor he said, he was free for last one hour, and I was so frustrated and not happy with the way the receptionist was not showing any concern. I would be grateful if you could investigate this terrible service to make sure it doesn’t happen again. Yours faithfully, Raghu.
Dear Sir or Madam,

I am writing this letter to complaint about the way of treatment me and my daughter has received in your Hospital. I was
totally
disappointed and unsatisfied with the behavior of your staff.

During the afternoon, my daughter has developed a sever pain in her stomach.
This phrase/word is too simple and can be replaced with:
Because
it was Sunday our regular doctor was having a surgery, and we had to
This phrase/word (depending on the context) can be potentially replaced with :
come
to the causality hospital nearby. I had taken the appointment in the counter and was
This phrase/word (depending on the context) can be potentially replaced with :
told
to wait for sometime, at
first
I
This phrase/word (depending on the context) can be potentially replaced with :
thought
it was
Use a comma before ‘but’ if it connects two independent clauses (unless they are closely connected and short).
appendicitis
This phrase/word is too simple and can be replaced with:
but
the receptionist did not answer
properly
, and she was
This phrase/word is too simple and can be replaced with:
so
rude.

After waiting for four long hours the doctor came and
This phrase/word (depending on the context) can be potentially replaced with :
started
the medical procedure.
Eventually
, my
This phrase/word is too simple and can be replaced with:
little
girl went through
This phrase/word is too simple and can be replaced with:
some
This phrase/word (depending on the context) can be potentially replaced with :
tests
and I felt everything is OK. When I met the doctor he said, he was free for last one hour, and I was
This phrase/word is too simple and can be replaced with:
so
frustrated and not happy with the way the receptionist was not showing any concern.

I would be grateful if you could investigate this terrible service to
This phrase/word (depending on the context) can be potentially replaced with :
make
sure it doesn’t happen again.

Yours
faithfully
,

Possible spelling mistake found.
Raghu
.

IELTS letter You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff. Write a letter to the Registrar, complaining about the service you received.

Letter
  American English
7 paragraphs
186 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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  • You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff. Write a letter to the Registrar, complaining about the service you received.