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You recently traveledled by coach and were very disappointed with the ser vice provided by the staff, and the delays you encountered. Write a letter to the company to complain and to demand compensation.

You recently traveledled by coach and were very disappointed with the ser vice provided by the staff, and the delays you encountered. Write a letter to the company to complain and to demand compensation. O6pLE

Dear Sir We are writing to complain about our holiday in Venice. We stayed in the “four-star” Hotel Rialto in June. The travel agent told us it would be fine at that time of year, but it was not “sunny”: it rained every day and the streets were flooded. As a result, we couldn’t walk about the famous streets of Venice. Your brochure said that “rooms overlook a canal” but our room overlooked a narrow street with a view of a brick wall. Your brochure also said the hotel had beautiful antique Venetian furniture – our room only had an uncomfortable bed and an old chair. When we complained to the receptionist, she offered us a suit – at an additional charge! In a four-star hotel I expect to find a satellite TV, but there wasn’t one in our room. When we asked the receptionist, she said there wasn’t any TVs in the hotel and that we could watch TV at home. In addition to all these problems, room service was too slow. In conclusion, our holiday to Venice was ruined by all these inconveniences. We are very unhappy with the service we received and we would like our money back. We await your reply and our compensation. Yours faithfully,

Dear Sir

We are writing to complain about our holiday in Venice. We stayed in the “four-star” You use this word too often, consider replacing it withtavernhousemotelresortinnlodging
Hotel
 Rialto in June. The travel agent This phrase/word (depending on the context) can be potentially replaced with :informed
told
 us it would be fine at that time of year, This phrase/word is too simple and can be replaced with:on the contrary
but
 it was not “sunny”: it rained every day and the streets were flooded
. As a result
, we couldn’t walk about the This phrase/word is too simple and can be replaced with:well-known
famous
 streets of Venice.

Your brochure said that You use this word too often, consider replacing it withplacearea
“rooms
 overlook a canal” This phrase/word is too simple and can be replaced with:on the contrary
but
 our You use this word too often, consider replacing it withplacearea
room
 overlooked a narrow street with a view of a brick wall. Your brochure also
 said the You use this word too often, consider replacing it withtavernhousemotelresortinnlodging
hotel
 had This phrase/word (depending on the context) can be potentially replaced with :gorgeousstunning
beautiful
 antique Venetian furniture Consider using an m-dash if you do not want to join two words.—
–
 our You use this word too often, consider replacing it withplacearea
room
This phrase/word (depending on the context) can be potentially replaced with :exclusively
only
 had an uncomfortable bed and an This phrase/word is too simple and can be replaced with:ancientagedmature
old
 chair. When we complained to the receptionist, she offered us a suit Consider using an m-dash if you do not want to join two words.—
–
 at an additional charge!

In a four-star You use this word too often, consider replacing it withtavernhousemotelresortinnlodging
hotel
 I This phrase/word (depending on the context) can be potentially replaced with :anticipate
expect
 to find a satellite TV, This phrase/word is too simple and can be replaced with:on the contrary
but
 there wasn’t one in our You use this word too often, consider replacing it withplacearea
room
. When we asked the receptionist, she said there wasn’t any TVs in the You use this word too often, consider replacing it withtavernhousemotelresortinnlodging
hotel
 and that we could This phrase/word (depending on the context) can be potentially replaced with :monitor
watch
 TV at home. In addition
 to all these problems, You use this word too often, consider replacing it withplacearea
room
 service was too slow.

In conclusion
, our holiday to Venice was ruined
 by all these inconveniences. We are This phrase/word is too simple and can be replaced with:extremelyimmenselysupremelysuperb
very
 unhappy with the service we Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).received, and
received and
 we would like our money back. We await your reply and our compensation.

Yours faithfully
, 