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You recently traveledled by coach and were very disappointed with the ser vice provided by the staff, and the delays you encountered. Write a letter to the company to complain and to demand compensation.

You recently traveledled by coach and were very disappointed with the ser vice provided by the staff, and the delays you encountered. Write a letter to the company to complain and to demand compensation. O6pLE
Dear Sir We are writing to complain about our holiday in Venice. We stayed in the “four-star” Hotel Rialto in June. The travel agent told us it would be fine at that time of year, but it was not “sunny”: it rained every day and the streets were flooded. As a result, we couldn’t walk about the famous streets of Venice. Your brochure said that “rooms overlook a canal” but our room overlooked a narrow street with a view of a brick wall. Your brochure also said the hotel had beautiful antique Venetian furniture – our room only had an uncomfortable bed and an old chair. When we complained to the receptionist, she offered us a suit – at an additional charge! In a four-star hotel I expect to find a satellite TV, but there wasn’t one in our room. When we asked the receptionist, she said there wasn’t any TVs in the hotel and that we could watch TV at home. In addition to all these problems, room service was too slow. In conclusion, our holiday to Venice was ruined by all these inconveniences. We are very unhappy with the service we received and we would like our money back. We await your reply and our compensation. Yours faithfully,
Dear Sir

We are writing to complain about our holiday in Venice. We stayed in the “four-star”
You use this word too often, consider replacing it with
Hotel
Rialto in June. The travel agent
This phrase/word (depending on the context) can be potentially replaced with :
told
us it would be fine at that time of year,
This phrase/word is too simple and can be replaced with:
but
it was not “sunny”: it rained every day and the streets
were flooded
.
As a result
, we couldn’t walk about the
This phrase/word is too simple and can be replaced with:
famous
streets of Venice.

Your brochure said that
You use this word too often, consider replacing it with
“rooms
overlook a canal”
This phrase/word is too simple and can be replaced with:
but
our
You use this word too often, consider replacing it with
room
overlooked a narrow street with a view of a brick wall. Your brochure
also
said the
You use this word too often, consider replacing it with
hotel
had
This phrase/word (depending on the context) can be potentially replaced with :
beautiful
antique Venetian furniture
Consider using an m-dash if you do not want to join two words.
–
our
You use this word too often, consider replacing it with
room
This phrase/word (depending on the context) can be potentially replaced with :
only
had an uncomfortable bed and an
This phrase/word is too simple and can be replaced with:
old
chair. When we complained to the receptionist, she offered us a suit
Consider using an m-dash if you do not want to join two words.
–
at an additional charge!

In a four-star
You use this word too often, consider replacing it with
hotel
I
This phrase/word (depending on the context) can be potentially replaced with :
expect
to find a satellite TV,
This phrase/word is too simple and can be replaced with:
but
there wasn’t one in our
You use this word too often, consider replacing it with
room
. When we asked the receptionist, she said there wasn’t any TVs in the
You use this word too often, consider replacing it with
hotel
and that we could
This phrase/word (depending on the context) can be potentially replaced with :
watch
TV at home.
In addition
to all these problems,
You use this word too often, consider replacing it with
room
service was too slow.

In conclusion
, our holiday to Venice
was ruined
by all these inconveniences. We are
This phrase/word is too simple and can be replaced with:
very
unhappy with the service we
Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).
received and
we would like our money back. We await your reply and our compensation.

Yours
faithfully
,
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IELTS letter You recently traveledled by coach and were very disappointed with the ser vice provided by the staff, and the delays you encountered. Write a letter to the company to complain and to demand compensation.

Letter
  American English
6 paragraphs
210 words
5.5
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 5.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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