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You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take

You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take RB1G
Dear Sir / Madam I am writing in connection with my recent stay at the Four Seasons in London, England. Unfortunately, due to a malfunctioning heater in my room, I spent three miserable nights at your hotel from April 26 – 29, 2010. When I arrived in London, there was an unexpected snowstorm. I understand it does not usually snow inApril; however, when I got to my room, there was no heat. After complaining, a technician was sent up, who informed me they had to install a new heating unit. When I asked to be moved to another room, I was told the hotel was completely booked. Unfortunately, each night after work I returned to discover the problem had not been rectified. Eventually, I spent three horribly uncomfortable nights, wearing my coat to bed, wearing socks around the room and ending up with a bad cold from the unheated room. I had no time to complain as I had to catch a flight home right after my conference. I am shocked by this terrible service. This is not what anyone expects for $400 a night! To compensate me for this tremendous inconvenience, I ask that you refund my money right away and offer me a free, more comfortable stay in one of your finer suites in the future. If not, I am prepared to take my complaint to a higher authority. I look forward to hearing from you at the earliest, Yours faithfully, Mr John McFee
Dear Sir / Madam

I am writing in connection with my recent stay at the Four Seasons in London, England. Unfortunately, due to a malfunctioning heater in my
You use this word too often, consider replacing it with
room
, I spent three miserable
You use this word too often, consider replacing it with
nights
at your hotel from April 26 – 29, 2010.

When I arrived in London, there was an unexpected snowstorm. I understand it does not
usually
snow
Possible spelling mistake found.
inApril
;
however
, when I
This phrase/word (depending on the context) can be potentially replaced with :
got
to my
You use this word too often, consider replacing it with
room
, there was no heat. After complaining, a technician was
This phrase/word (depending on the context) can be potentially replaced with :
sent
up, who informed me they had to install a new heating unit. When I asked to be
This phrase/word (depending on the context) can be potentially replaced with :
moved
to another
You use this word too often, consider replacing it with
room
, I was
This phrase/word (depending on the context) can be potentially replaced with :
told
the hotel was completely booked. Unfortunately, each
You use this word too often, consider replacing it with
night
after work I returned to discover the problem had not
been rectified
.
Eventually
, I spent three
horribly
uncomfortable
You use this word too often, consider replacing it with
nights
, wearing my coat to bed, wearing socks around the
You use this word too often, consider replacing it with
room
and ending up with a
This phrase/word (depending on the context) can be potentially replaced with :
bad
This phrase/word (depending on the context) can be potentially replaced with :
cold
from the unheated
You use this word too often, consider replacing it with
room
. I had no time to complain as I had to catch a flight home right after my conference.

I
am shocked
by this terrible service. This is not what anyone
This phrase/word (depending on the context) can be potentially replaced with :
expects
for $400 a
You use this word too often, consider replacing it with
night
! To compensate me for this tremendous inconvenience, I ask that you refund my money right away and offer me a free, more comfortable stay in one of your finer suites in the future. If not, I
am prepared
to take my complaint to a higher authority.

I look forward to hearing from you at the earliest,

Yours
faithfully
,

Mr John
Possible spelling mistake found.
McFee

IELTS letter You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take

Letter
  American English
7 paragraphs
245 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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  • You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take