Dear Sir or Madam,
I have recently stayed in your hotel - Ibis Hotel Heidelberg, for about a week. The temperature was unusually higher during this period and unfortunately, the air conditioner in my room was not fully operational. I am writing this letter to complain about the bad experience I have had due to this and would like you to take steps so that it does not happen again.
I checked into the hotel at midnight on 14th July and straightaway went to bed. However, after turning the air conditioner on, I realised that the room was not getting cooler and the room temperature was peculiarly high.
Subsequently, I called the hotel staff to solve the problem but they could not do anything. Moreover, no other room was available. Consequently, I had to stay in this room and open the windows and rely on natural air to cool my room. I had to sleep in skimpy clothes, which I do not prefer, to overcome the heat. Noise from the street came through the open windows and my sleep was disrupted.
Therefore, I want you to refund 40% of my hotel charges or provide me with a free stay in a deluxe room next time I check into your hotel.
Yours faithfully,
John Vyas
Dear Sir or Madam,
I have recently stayed in your
hotel
-
Ibis
Hotel
Heidelberg, for about a week. The temperature was
unusually
higher during this period and unfortunately, the air conditioner in my
room
was not
fully
operational. I am writing this letter to complain about the
bad
experience I have had due to this and would like you to take steps
so
that it does not happen again.
I
checked
into the
hotel
at midnight on 14th July and straightaway went to bed.
However
, after turning the air conditioner on, I
realised
that the
room
was not getting cooler and the
room
temperature was
peculiarly
high.
Subsequently
, I called the
hotel
staff to solve the problem
but
they could not do anything.
Moreover
, no other
room
was available.
Consequently
, I had to stay in this
room
and open the windows and rely on natural air to cool my
room
. I had to sleep in skimpy clothes, which I do not prefer, to overcome the heat. Noise from the street came through the open windows and my sleep
was disrupted
.
Therefore
, I want you to refund 40% of my
hotel
charges or provide me with a free stay in a deluxe
room
next
time I
check
into your hotel.
Yours
faithfully
,
John
Vyas