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You recently ordered a small item online but when it arrived it was damaged. Write a letter to the company that sold you the item: - give details about the order you made - explain what was wrong with the item - tell the company what you want them to do about it

You recently ordered a small item online but when it arrived it was damaged. Write a letter to the company that sold you the item: - give details about the order you made - explain what was wrong with the item - tell the company what you want them to do about it m112d
Dear Sir or Madam, I am writing to express my deep dissatisfaction regarding an online purchase I made with your company. Let me explain to you in detail. Last week, specifically on 20th March, I ordered a Fluffy coffee frother from your eCommerce website and the order number is K0126B. I was excited to open the packing when it arrived, but extremely disappointed when I found it as damaged. Mainly, the battery compartment was broken on one side and therefore, battery cannot be inserted properly. Furthermore, the product I received is in beige colour which is not the one I ordered. In view of the above, I kindly request you to send me a replacement item in the same colour. Moreover, all the related shipping cost should be under your account. I hope you can send me the new one within one week time. Looking forward to hearing from you. Yours faithfully, Rana
Dear Sir or Madam,

I am writing to express my deep dissatisfaction regarding an online
This phrase/word (depending on the context) can be potentially replaced with :
purchase
I made with your
This phrase/word (depending on the context) can be potentially replaced with :
company
.

This phrase/word (depending on the context) can be potentially replaced with :
Let
me
This phrase/word (depending on the context) can be potentially replaced with :
explain
to you in detail. Last week,
specifically
on 20th March, I ordered a Fluffy coffee
Possible spelling mistake found.
frother
from your
Possible spelling mistake found.
eCommerce
website and the order number is K0126B. I
was excited
to open the packing when it arrived,
This phrase/word is too simple and can be replaced with:
but
extremely
disappointed when I found it as damaged.

Mainly
, the battery compartment
was broken
on one side and
therefore
, battery cannot
be inserted
properly
.
Furthermore
, the product I received is in beige
Possible spelling mistake. 'colour' is British English.
colour
which is not the one I ordered.

In view of the above, I kindly request you to
This phrase/word (depending on the context) can be potentially replaced with :
send
me a replacement item in the same
Possible spelling mistake. 'colour' is British English.
colour
.
Moreover
, all the related shipping cost should be under your account. I hope you can
This phrase/word (depending on the context) can be potentially replaced with :
send
me the new one within one week time.

Looking forward to hearing from you.

Yours
faithfully
,

Possible spelling mistake found.
Rana

IELTS letter You recently ordered a small item online but when it arrived it was damaged. Write a letter to the company that sold you the item: - give details about the order you made - explain what was wrong with the item - tell the company what you want them to do about it

Letter
  American English
8 paragraphs
152 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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