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You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter,

You recently bought an expensive electronic product from a store, and found that the product does not work properly. Write a letter to the store manager. In your letter, GGjQ

Dear Ms Smith, I believe you are the customer services manager of City Electronics in Cambridge, and so I am writing to complain about a digital camera I bought from you on 12th March 2015. Although I have followed all the directions in the manual, I find that the camera does not focus or zoom properly, meaning that is not fit for purpose. I have emailed and phoned your store several times to complain, but nobody has taken ownership of the problem so far. I therefore ask you to issue an immediate refund of the price (my receipt is attached) onto the credit card that I paid with. I am also requesting that you send a courier to collect the camera from my home address, as I am reluctant to use the regular mail to return it to you in case of further damage. Would you kindly reply in writing by return, confirming that these steps will be taken and that the refund and collection are planned to go ahead, with the anticipated dates. I have been a loyal customer for the past three years, and I am confident that you will take all steps to keep my custom. Kind Regards, Adoula Mktele

Dear Ms Smith,

I believe you are the customer services manager of City Electronics in Cambridge, and This phrase/word is too simple and can be replaced with:consequently
so
 I am writing to complain about a digital camera I This phrase/word (depending on the context) can be potentially replaced with :purchased
bought
 from you on 12th March 2015.

Although I have followed all the directions in the manual, I find that the camera does not focus or zoom properly
, meaning that is
 not fit for purpose. I have emailed and phoned your store several times to complain, This phrase/word is too simple and can be replaced with:on the contrary
but
 nobody has taken ownership of the problem This phrase/word is too simple and can be replaced with:consequently
so
 far.

I therefore
 ask you to issue an immediate refund of the price (my receipt is attached
) onto the credit card that I paid with. Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
 am also
 requesting that you This phrase/word (depending on the context) can be potentially replaced with :transmit
send
 a courier to collect the camera from my home address, as I am reluctant to This phrase/word (depending on the context) can be potentially replaced with :exploit
use
 the regular mail to return it to you in case of further
 damage.

Would you kindly reply in writing by return, confirming that these steps will be taken
 and that the refund and collection are planned
 to go ahead, with the anticipated dates.

I have been a loyal customer for the past three years, and I am confident that you will take all steps to This phrase/word (depending on the context) can be potentially replaced with :retain
keep
 my custom.

Kind Regards,

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Adoula
Possible spelling mistake found.MotelMotelsMotileMettleMottleMutely
Mktele