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You ordered an item from an online store and it has arrives damaged. Write a letter to complain about it

You ordered an item from an online store and it has arrives damaged. Write a letter to complain about it lW3ww
Dear Sir or Madam, I am writing to express my dissatisfaction with the quality of product. I recently ordered a mirror from your online store, and was disappointed to discover that it had been broken during transit. I would have expected the package wrapped more effectively to avoid this situation. But there was not padding material in this box. I would like you to arrange to return it and process a full refund as soon as possible. It must be within next two weeks due to the fact that I will be moving to Hanoi. I will be looking forward to a reply from you regarding the refund and shipping details. Yours faithfully, Vera Pham
Dear Sir or Madam,

I am writing to express my dissatisfaction with the quality of product. I recently ordered a mirror from your online store, and
was disappointed
to discover that it had
been broken
during transit.

Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
would have
This phrase/word (depending on the context) can be potentially replaced with :
expected
the package wrapped more
effectively
to avoid this situation.
This phrase/word is too simple and can be replaced with:
But
there was not padding material in this box. I would like you to arrange to return it and process a full refund as
This phrase/word is too simple and can be replaced with:
soon
as possible.

It
This phrase/word (depending on the context) can be potentially replaced with :
must
be within
next
two weeks due to the fact that I will be moving to Hanoi.

I will be looking forward to a reply from you regarding the refund and shipping
This phrase/word (depending on the context) can be potentially replaced with :
details
.

Yours
faithfully
,

Vera
Possible spelling mistake found.
Pham
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IELTS letter You ordered an item from an online store and it has arrives damaged. Write a letter to complain about it

Letter
  American English
7 paragraphs
114 words
This writing has been penalized,
text can't be
less than 250 words in Task 2
and less than 150 words in Task 1
5.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 7.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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