Dear Sir/Mam,
I am writing this letter to express my dissatisfaction with your service. Last monday, I ordered a branded handbag from your e-commerce website 'Flipkart'. I was really excited but when I got the parcel then I become upset because it was different handbag.
Actually, I purchased a leather handbag of 'Zara' brand in light pink colour which has multiple columns along with golden chain. My order number is 268273. I am also attaching my receipt with this letter.
Unfortunately, this purse is completely dissimilar from that which I saw in your 'Flipkart' application. First of all, it is not a original leather and its zipper is not working properly. Moreover, the colour of this bag is dull pink. It might be the fault of manufacturing.
As a solution, and because, I like the design and look of this handbag. I am requesting you that replace this bag with new one. Otherwise, I want full refund. I am hoping that you will definitely take some actions against my letter.
I look forward to hearing from you.
Your faithfully, Pawanpreet Kaur
Dear Sir/Mam,
I am writing this letter to express my dissatisfaction with your service. Last
monday
, I ordered a branded handbag from your e-commerce website 'Flipkart'. I was
really
excited
but
when I
got
the parcel then I become upset
because
it was
different
handbag.
Actually, I
purchased
a leather handbag of 'Zara' brand in light pink
colour
which has multiple columns along with golden chain. My order number is 268273. I am
also
attaching my receipt with this letter.
Unfortunately, this purse is completely dissimilar from that which I
saw
in your 'Flipkart' application.
First of all
, it is not
a
original leather and its zipper is not working
properly
.
Moreover
, the
colour
of this bag is dull pink. It might be the fault of manufacturing.
As a solution, and
because
, I like the design and look of this handbag. I am requesting you that replace this bag with new one.
Otherwise
, I want full refund. I am hoping that you will definitely take
some
actions against my letter.
I look forward to hearing from you.
Your
faithfully
,
Pawanpreet
Kaur