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You ordered a new cheque book from your bank two weeks ago but you have received nothing.

Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter. XGyGE
Dear Sir or Madam, I am writing in regards to an order I placed over two weeks ago at your branch located at Silverstreet, London. Please note that the order was for a cheque book, which I was told to receive within two weeks. However, the latter timeframe has passed already and no parcel or envelop has reached my inbox. With this writing I express my disappointment in your colleagues' performance and would like to get familiarised with your further actions, as manager, in solving this unpleasant incident and reaching to a speedy solution. Please take into consideration that I requested for this cheque book at your branch in preson as I was informed it would be much faster than doing it online. I had to wait in line for about two hours and, in addition to that, the customer represantative kept forgetting what my order was about for three times. I hope my sharing with the bad service I was rendered with will bring improvement to your bank henceforward. I hope for your prompt actions and elaboration on the actions to be executed from your end. Thanks for your time. Yours sincerely, Mariam Dermoyan
Dear Sir or Madam,

I am writing
Use "in regard to", "with regard to", or more simply "regarding".
in regards to
an order I placed over two weeks ago at your branch located at
Possible spelling mistake found.
Silverstreet
, London.
This phrase/word (depending on the context) can be potentially replaced with :
Please
note that the order was for a
Possible spelling mistake. 'cheque' is British English.
cheque
book, which I was
This phrase/word (depending on the context) can be potentially replaced with :
told
to receive within two weeks.
However
, the latter timeframe has passed already and no parcel or envelop has reached my inbox.

With this writing I express my disappointment in your colleagues' performance and would like to
This phrase/word (depending on the context) can be potentially replaced with :
get
Possible spelling mistake. 'familiarised' is British English.
familiarised
with your
further
actions, as manager, in solving this unpleasant incident and reaching to a speedy solution.

This phrase/word (depending on the context) can be potentially replaced with :
Please
take into consideration that I requested for this
Possible spelling mistake. 'cheque' is British English.
cheque
book at your branch in
Possible spelling mistake found.
preson
as I
was informed
it would be much faster than doing it online. I had to wait in line for about two hours and,
in addition
to that, the customer
Possible spelling mistake found.
represantative
This phrase/word (depending on the context) can be potentially replaced with :
kept
forgetting what my order was about for three times. I hope my sharing with the
This phrase/word (depending on the context) can be potentially replaced with :
bad
service I
was rendered
with will bring improvement to your bank henceforward.

Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
hope for your prompt actions and elaboration on the actions to
be executed
from your
This phrase/word (depending on the context) can be potentially replaced with :
end
.

Thanks for your time.

Yours
sincerely
,

Mariam
Possible spelling mistake found.
Dermoyan
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IELTS letter You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

Letter
  American English
8 paragraphs
194 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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  • You ordered a new cheque book from your bank two weeks ago but you have received nothing.

Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.