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You have stayed at five-star hotel recently. However, you were dissatisfied with the hotel service. Write a complaint letter to the hotel manager.

You have stayed at five-star hotel recently. However, you were dissatisfied with the hotel service. Write a complaint letter to the hotel manager. 3ayL5
Dear Sir or Madam I am writing to complain about your hotel where I spent my holiday. One of the main reasons for complaining is about your brochure. In your brochure you mantiined that all the apartments had bathrooms. The problem was that the sink tap of the bath was not working. So I could not wash my head, since water was too cold. Moreover, the brochure claimed that there was an air-coditioner, but only cool weather was available. In addition, the brochure written that the hotel was a bit high. There were only four floors and also there was a lift. I did not know its reason but it was out of order. That is way I had to use the stairs to go up to room situated on the fourth floor. I have such problems with my health one of my feet was broken otherwise I did not complainn like this. I think it id clear that your brochure was misleading. As a result, I would like a partial refund because that was the worst holiday I had ever had. I lok forward to receiving a prompt reply. Yours faithfully Mrs Usmonova
Dear Sir or Madam

I am writing to complain about your hotel where I spent my holiday.

One of the main reasons for complaining is about your
brochure
. In your
brochure
you
mantiined
that all the apartments had bathrooms. The problem was that the sink tap of the bath was not working.
So
I could not wash my head, since water was too
cold
.
Moreover
, the
brochure
claimed that there was an
air-coditioner
,
but
only
cool weather was available.

In addition
, the
brochure
written that the hotel was a bit high. There were
only
four floors and
also
there was a lift. I did not know its reason
but
it was out of order.
That is
way I had to
use
the stairs to go up to room situated on the fourth floor. I have such problems with my health one of my feet
was broken
otherwise
I did not
complainn
like this.

I
think
it id
clear
that your
brochure
was misleading.
As a result
, I would like a partial refund
because
that was the worst holiday I had ever had. I
lok
forward to receiving a prompt reply.

Yours
faithfully


Mrs
Usmonova
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IELTS letter You have stayed at five-star hotel recently. However, you were dissatisfied with the hotel service. Write a complaint letter to the hotel manager.

Letter
  American English
7 paragraphs
193 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 7.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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