I am writing to express my strong dissatisfaction with the service I received during a visit to your restaurant which is named Shabboda, on July 4 the which was my songs birthday. Firstly, I had booked a table for my family members for 12: 00 but it was 12: 30 o'clock before we were seated. Such a delay seems to me inexcusable. In spite of the fact that I had repeated our order to check that, the waitress had heard me correctly, but postponed for 20 minutes. Also she proceeded to bring us wrong starters. Such neglected service should not be tolerated in a restaurant which claims such excellent service staff. To make matters worse, the chocolate gateau we were served for dessert was handed on after an hour. The menu claimed though, that all deserts were freshly prepared but we waited waitress. Our family will not be celebrate birthday parties bin your restaurant again. However, as manager, you would be wise to guard against such appealing treatment of your customers in future. I am looking forward to your reply and resolution of this condition. I will wait two weeks before turning to Customer Service Association responsible for this problemPlease contact me at the above address or call me on my mobile number
I am writing to express my strong dissatisfaction with the
service
I received during a visit to your restaurant which
is named
Shabboda
, on July 4 the which was my songs birthday.
Firstly
, I had booked a table for my family members for 12: 00
but
it was 12: 30 o'clock
before
we
were seated
. Such a delay seems to me inexcusable.
In spite of
the fact that I had repeated our order to
check
that, the waitress had heard me
correctly
,
but
postponed for 20 minutes.
Also
she proceeded to bring us
wrong
starters. Such neglected
service
should not
be tolerated
in a restaurant which claims such excellent
service
staff. To
make
matters worse, the chocolate
gateau
we
were served
for dessert
was handed
on after an hour. The menu claimed though, that all
deserts
were
freshly
prepared
but
we waited waitress. Our family will not be
celebrate
birthday parties bin your restaurant again.
However
, as manager, you would be wise to guard against such appealing treatment of your customers
in future
. I am looking forward to your reply and resolution of this condition. I will wait two weeks
before
turning to Customer
Service
Association responsible for this
problemPlease
contact me at the above address or call me on my mobile
number