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You have recently purchased an item from a tech-company, but soon the item started showing factory defects. Write a letter to the manager explaining what happened, what you did and what do you want to do?

You have recently purchased an item from a tech-company, but soon the item started showing factory defects. Write a letter to the manager explaining what happened, what you did and what do you want to do? 0n003

Dear Sir (or) Madam, I am writing to complain about a new cell phone that I purchased from your store at Bristol street on February 16th, 2021. In fact, no sooner had I used it for a couple of days than it started over-heating. Moreover, the battery did not hold up long and I think the charging port was also damaged. As a manner of fact, I called your After-sales Service Department and I was then asked to bring the item back for the Maintenance Unit, promising the matter would be settled in no more than 48 hours. Its been more than a week now ever since I went to them and still no solutions looks ahead, not even an explanation to this delay. I have been cut off from my friends and family contacts and can't help it anymore. For this reason, I am afraid I have to say that I am not ready to wait any longer. Your immediate intervention would be highly appreciated. You are kindly requested to give your instructions that I should be refunded at once. Faithfully Yours, Ali Mehfooz.

Dear Sir (or) Madam,

I am writing to complain about a new cell phone that I This phrase/word (depending on the context) can be potentially replaced with :acquired
purchased
 from your store at Bristol street on February 16th, 2021. In fact, no sooner had I This phrase/word (depending on the context) can be potentially replaced with :exploited
used
 it for a couple of days than it This phrase/word (depending on the context) can be potentially replaced with :initiated
started
 over-heating. Moreover
, the battery did not hold up long and I This phrase/word (depending on the context) can be potentially replaced with :reckonassumebelieveconsider
think
 the charging port was also
 damaged.

As a manner of fact, I called your After-sales Service Department and I was then asked to bring the item back for the Maintenance Unit, promising the matter would be settled
 in no more than 48 hours. Did you mean "It's" (="It has") instead of 'its' (possessive pronoun)?It'sIt has
Its
 been more than a week This phrase/word (depending on the context) can be potentially replaced with :nowadays
now
 ever since I went to them and still
 no solutions looks ahead, not even an explanation to this delay. I have been This phrase/word (depending on the context) can be potentially replaced with :minimize
cut
 off from my friends and family contacts and can't This phrase/word (depending on the context) can be potentially replaced with :assistassistance
help
 it anymore.

For this reason
, I am afraid I This phrase/word is too simple and can be replaced with:ought to
have to
 say that I am not ready to wait any longer. Your immediate intervention would be highly
 appreciated. You are kindly requested to give your instructions that I should be refunded
 at once.

Faithfully
 Yours,

Ali Possible spelling mistake found.Mahfouz
Mehfooz
. 