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You have recently bought a washing machine but it does not work properly

You have recently bought a washing machine but it does not work properly rL1Rm
I am writing to complain about the washing machine which I have recently bought from your shop. After only two days, things started to go wrong. On the 21st of December, I visited one of your local shops in order to buy a washing machine for my sister's birthday. Looking around the shops I encountered expected item and asked shop assistant about it. After getting all information I decided to purchase it. Two days later, my sister made a call and said about the problems of the item. When she used for the first time, it worked properly. However, when she utilized for the second time it did not heat the water right temperature. In addition to this, the clothes were not clean. I would like you to replace the same type of unit and brand. Otherwise, unfortunately, I will be forced to report this to Customer Service Association responsible for this problem. I look forward to receiving a reply. Yours faithfully, Kate Wilson
I am writing to complain about the washing machine which I have recently
bought
from your
shop
. After
only
two days, things
started
to go
wrong
. On the 21st of December, I visited one of your local
shops
in order to
buy
a washing machine for my sister's birthday. Looking around the
shops
I encountered
expected
item and asked
shop
assistant about it.
After
getting all information I decided to
purchase
it. Two days later, my sister made a call and said about the problems of the item. When she
used
for the
first
time, it worked
properly
.
However
, when she utilized for the second time it did not heat the water right temperature.
In addition
to this, the clothes were not clean. I would like you to replace the same type of unit and brand.
Otherwise
, unfortunately, I will
be forced
to report this to Customer Service Association responsible for this problem. I look forward to receiving a reply. Yours
faithfully
, Kate
Wilson
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IELTS letter You have recently bought a washing machine but it does not work properly

Letter
  American English
1 paragraphs
163 words
6.0
Overall Band Score
Coherence and Cohesion: 5.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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  • Doesn't meet the criteria
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