Dear Sir, I am writing to complain about the cassette player which I recently bought from you shop. On the 21st of December, I visited one of your local shops in order to buy a cassette player for my son's birthday. Looking around the shop I encountered expected item and asked a shop assistant about it. After I got all information, I decided to purchase it. Two days later my child said to me about the problems of the item. When he used it for the first time, it worked properly. Even he learnt two English songs with the help of it. Next time, when he put on it, its sound was very low. In addition to this, it did not read the cassette. I would like you to replace the same type of unit and brand. Otherwise, unfortunately, l will force to report this to Customer Service Association responsible for this problem. I look forward to receiving a reply. Your faithfully, Kate Wilson.
Dear Sir, I am writing to complain about the cassette player which I recently
bought
from you
shop
. On the 21st of December, I visited one of your local
shops
in order to
buy
a cassette player for my son's birthday. Looking around the
shop
I encountered
expected
item and asked a
shop
assistant about it. After I
got
all information, I decided to
purchase
it. Two days later my child said to me about the problems of the item. When he
used
it for the
first
time, it worked
properly
. Even he
learnt
two English songs with the
help
of it.
Next
time, when he put on it, its sound was
very
low.
In addition
to this, it did not read the cassette. I would like you to replace the same type of unit and brand.
Otherwise
, unfortunately, l will force to report this to Customer Service Association responsible for this problem. I look forward to receiving a reply.
Your
faithfully
, Kate Wilson.