Dear Sir, I am writing to complain about the vacuum cleaner which l bought from your shop. On the 21st of December, l visited one of your local shops in order to buy a vacuum cleaner. Looking around the shop I encountered expected item and asked a shop assistant about it. After I got all information, I decided to purchase it. Although the machine was supposed to clean everything, for the first time I used to clean only carpets. Furthermore, when I tried to use its extra filter it did not work at all. I sent the item to the shop after having been assured one of the assistants that I would be send a refund. In addition, I still have not received one. I would like you to replace the same type of unit and brand. Otherwise, unfortunately, I will force to report this to Customer Service Association responsible for this problem. I look forward to receiving a reply. Yours faithfully, Kate Wilson.
Dear Sir, I am writing to complain about the vacuum cleaner which l
bought
from your
shop
. On the 21st of December, l visited one of your local
shops
in order to
buy
a vacuum cleaner. Looking around the
shop
I encountered
expected
item and asked a
shop
assistant about it. After I
got
all information, I decided to
purchase
it. Although the machine
was supposed
to clean everything, for the
first
time I
used
to clean
only
carpets.
Furthermore
, when I tried to
use
its extra filter it did not work at all. I
sent
the item to the
shop
after having
been assured
one of the assistants that I would be
send
a refund.
In addition
, I
still
have not received one. I would like you to replace the same type of unit and brand.
Otherwise
, unfortunately, I will force to report this to Customer Service Association responsible for this problem. I look forward to receiving a reply. Yours
faithfully
, Kate Wilson.