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You have recently bought a piece of electronics which does not work well. Write a letter to the manager of the shop and describe the problem. In your letter, include what you have done about it and suggest what action you would like them to take.

You have recently bought a piece of electronics which does not work well. Write a letter to the manager of the shop and describe the problem. In your letter, include what you have done about it and suggest what action you would like them to take. YgwdQ
Dear Sir/Madam, I am writing to express my concern about the hair trimmer, which I bought online from your store about a week ago. The equipment is causing trouble only after the first use. The charger of the appliance got malfunctioned which was noticed as I tried to trim my beard for the second time. At first, I thought that it was my error like I had not charged it properly. However, it gave the same response even on the subsequent attempt. Naturally, I called the help centre and provided all the required details to get the machine replaced. Consequently, the support staff allotted me a complaint number and asked me to wait for a week. Now, it has almost been a month and no representative is conferring the correct status on my concern. I hope you can settle this matter by exchanging the said item as part a part of your warranty claim policy. It would be much better if I get my money refund because the company’s service has made me disappointed. I expect to hear from you very soon. Yours faithfully, Chris
Dear Sir/Madam,

I am writing to express my concern about the hair trimmer, which I
This phrase/word (depending on the context) can be potentially replaced with :
bought
online from your store about a week ago. The equipment is causing trouble
This phrase/word (depending on the context) can be potentially replaced with :
only
after the
first
This phrase/word (depending on the context) can be potentially replaced with :
use
.

The charger of the appliance
This phrase/word (depending on the context) can be potentially replaced with :
got
malfunctioned which
was noticed
as I tried to trim my beard for the second time. At
first
, I
This phrase/word (depending on the context) can be potentially replaced with :
thought
that it was my error like I had not charged it
properly
.
However
, it gave the same response even on the subsequent attempt.

Naturally
, I called the
This phrase/word (depending on the context) can be potentially replaced with :
help
Possible spelling mistake. 'centre' is British English.
centre
and provided all the required
This phrase/word (depending on the context) can be potentially replaced with :
details
to
This phrase/word (depending on the context) can be potentially replaced with :
get
the machine replaced.
Consequently
, the support staff allotted me a complaint number and asked me to wait for a week.
This phrase/word (depending on the context) can be potentially replaced with :
Now
, it has almost been a month and no representative is conferring the correct status on my concern.

I hope you can settle this matter by exchanging the said item as part a part of your warranty claim policy. It would be much better if I
This phrase/word (depending on the context) can be potentially replaced with :
get
my money refund
This phrase/word is too simple and can be replaced with:
because
the
This phrase/word (depending on the context) can be potentially replaced with :
company
’s service has made me disappointed.

I
This phrase/word (depending on the context) can be potentially replaced with :
expect
to hear from you
This phrase/word is too simple and can be replaced with:
very
This phrase/word is too simple and can be replaced with:
soon
.

Yours
faithfully
,

Chris
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IELTS letter You have recently bought a piece of electronics which does not work well. Write a letter to the manager of the shop and describe the problem. In your letter, include what you have done about it and suggest what action you would like them to take.

Letter
  American English
8 paragraphs
184 words
6.5
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 6.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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