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you have lost something on a bus and called the customer service to get help. You weren’t happy with their response. Write a letter to the bus company manager. In your letter Describe the item you lost Explain why you weren’t happy with the customer service Sat what action you would like the company to take.

you have lost something on a bus and called the customer service to get help. You weren’t happy with their response. Write a letter to the bus company manager. In your letter Describe the item you lost Explain why you weren’t happy with the customer service Sat what action you would like the company to take. Gkww
Dear Mr. Manager, I am John Smith, a traveler of your bus service in the last weekend. The purpose of writing this letter to express my dissatisfaction regards of the service I have receieved from your company. The situation was that I had lost my wallet during the journey from Alberta to Manitoba. At the moment when I realized I forgot, I have contacted to your bus service department and gave all the information regards of my personal wallet. That is brown color, rectangular shape and 3 credit cards. However, the strange thing is the customer service representative. He initially cooperate but since it has been more than a week I have contacted him yesterday. Thus, he told me that it was my responsibility and refused to take the duty charge. Apart from this, he threaten me also for not to call again. As a manager, I would tell you that this kind of behavior is not accepted. You must take serious steps against of him. If you require his name, let me know I have it and transfer it to you. It is very shameful situation for the well reputed organization just of yours. Looking for a strict action. Yours truly, John Smith
Dear Mr. Manager,

I am John Smith, a traveler of your bus
You use this word too often, consider replacing it with
service
in the last weekend. The purpose of writing this letter to express my dissatisfaction regards of the
You use this word too often, consider replacing it with
service
I have
Possible spelling mistake found.
receieved
from your
This phrase/word (depending on the context) can be potentially replaced with :
company
.

The situation was that I had lost my wallet during the journey from Alberta to Manitoba. At the moment when I realized I forgot, I have contacted to your bus
You use this word too often, consider replacing it with
service
department and gave all the information regards of my personal wallet.
That is
brown color, rectangular shape and 3 credit cards.
However
, the strange thing is the customer
You use this word too often, consider replacing it with
service
representative. He
initially
The pronoun 'He' is usually used with a third-person or a past tense verb: "cooperates", "cooperated".
cooperate
This phrase/word is too simple and can be replaced with:
but
since it has been more than a week I have contacted him yesterday.
Thus
, he
This phrase/word (depending on the context) can be potentially replaced with :
told
me that it was my responsibility and refused to take the duty charge. Apart from this, he
The pronoun 'he' is usually used with a third-person or a past tense verb: "threatens", "threatened".
threaten
me
also
for not to call again.

As a manager, I would
This phrase/word (depending on the context) can be potentially replaced with :
tell
you that this kind of behavior is not
This phrase/word is too simple and can be replaced with:
accepted
. You
This phrase/word (depending on the context) can be potentially replaced with :
must
take serious steps against of him. If you require his name,
This phrase/word (depending on the context) can be potentially replaced with :
let
me know I have it and transfer it to you. It is
This phrase/word is too simple and can be replaced with:
very
shameful situation for the well reputed organization
This phrase/word is too simple and can be replaced with:
just
of yours.

Looking for a strict action.

Yours
truly
,

John Smith
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IELTS letter you have lost something on a bus and called the customer service to get help. You weren’t happy with their response. Write a letter to the bus company manager. In your letter Describe the item you lost Explain why you weren’t happy with the customer service Sat what action you would like the company to take.

Letter
  American English
7 paragraphs
203 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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