You have just returned from holiday and were not satisfied with your trip. Write to the travel agency. In your letter • Say where/when you went on holiday • Explain why you are not satisfied with your holiday • Tell them what you would like them to do

Recently, I spend my bank holiday at the hotel where is located in a beautiful island known as KISH Island for a week from 8 Dec to 17 Dec with my family, in spite of our pleasure for a while we were staying there, on the contrast, there is a dissatisfaction that I am writing to express by this letter. Actually, when I was looking for an affordable suite, hence, I found it in your website, consequently I booked it for a specific period that we have decided for staying, followed by booking, I complete the form in order to pay charge room by my credit card, on the contrary, when we arrived, unfortunately, I realized the cost is withdrawn and it is more than the price I was booked before, therefore I ought to pay and I could not anything to do, regarding my booking that is registered in your database by its number #4545, I would like to repay that extra money payment, due to, our setting was booked by the price that was written in your booking platform. I am looking forward to hearing any suggestion from your well known agency considering my petition. Yours faithfully, A. Rezai