Dear Sir,
I am writing this letter to bring into your consideration, the mobile that I ordered from your website is damaged and is malfunctioning.
I purchased a cellular phone on 20th May worth rupees 20000 of Samsung brand. I ordered a blue colored phone with the screen guard because it looks more attractive
and elegant with it. Besides this, I also ordered a charger and a wireless Bluetooth headphones as I was getting these two things in discounted price and the deal was very exclusive.
After opening the box, I found the screen was broken and the air pods of the Bluetooth were detached from their original position. In addition to this, I received a whited colored cell phone even after mentioning clearly. Therefore, after seeing these issues I am very disappointed with your service.
As a corrective action, I would recommend you to either get my product replaced or refund my money. It will be of tremendous help if you can take an immediate action on this otherwise I will have to stop suggesting about this site to my friends. I hope you take a quick action on this consequence.
I look forward to your reply.
Yours Sincerely,
Sanmeet
Dear Sir,
I am writing this letter to bring into your consideration, the mobile that I ordered from your website  
is damaged
 and is malfunctioning.
I  
purchased
 a cellular phone on 20th May worth rupees 20000 of Samsung brand.  
I
 ordered a blue colored phone with the screen guard  
because
 it looks more attractive
and elegant with it.  
Besides
 this, I  
also
 ordered a charger and a wireless Bluetooth headphones as I was getting these two things in discounted price and the deal was  
very
 exclusive.
After opening the box, I found the screen  
was broken
 and the air pods of the Bluetooth  
were detached
 from their original position.  
In addition
 to this, I received a whited colored cell phone even after mentioning  
clearly
.  
Therefore
, after seeing these issues I am  
very
 disappointed with your service.
As a corrective action, I would recommend you to either  
get
 my product replaced or refund my money. It will be of tremendous  
help
 if you can take an immediate action on this  
otherwise
 I will  
have to
  stop
 suggesting about this site to my friends. I hope you take a quick action on this consequence.
I look forward to your reply.
Yours  
Sincerely
, 
Sanmeet