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You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired. Write a letter to the company in your letter say: • Introduce yourself • Explain the situation • Say what action you would like the company to take

Dear Sir, I am writing to bring to your attention regarding the Samsung A6 Mobile phone purchased from your Avenue Store on 1 February, 2021. I am a regular customer and had bought numerous electronic gadgets in the past from your store. This was the main reason why I decided to purchase a new mobile from there itself. However, after a few days of the purchase, mobile started showing various defects, such as screen turning black, charging point not working properly and many more such complains could be found while using the phone. It was something I was not at all expecting from your side due to my previous experiences. Moreover, in the work front I am daily meeting clients and have to keep in touch with them for professional reasons, so it is compulsory to use mobile for communication. I had spoken to your customer representative one week ago, but yet no action has been taken so far. I want you to solve the issue as soon as possible without further delays. Looking forward to your prompt response. Yours faithfully, Jincy Abraham
Dear Sir,

I am writing to bring to your attention regarding the Samsung A6 Mobile phone
This phrase/word (depending on the context) can be potentially replaced with :
purchased
from your Avenue Store on 1
When specifying a month and year, the comma is unnecessary: "February 2021".
February, 2021
. I am a regular customer and had
This phrase/word (depending on the context) can be potentially replaced with :
bought
numerous electronic gadgets in the past from your store. This was the main reason why I decided to
This phrase/word (depending on the context) can be potentially replaced with :
purchase
a new mobile from there itself.

However
, after a few days of the
This phrase/word (depending on the context) can be potentially replaced with :
purchase
, mobile
This phrase/word (depending on the context) can be potentially replaced with :
started
showing various defects, such as screen turning black, charging point not working
properly
and
This phrase/word is too simple and can be replaced with:
many
more such complains could
be found
while using the phone. It was something I was not at all expecting from your side due to my previous experiences.
Moreover
, in the work front I am daily meeting clients and
This phrase/word is too simple and can be replaced with:
have to
This phrase/word (depending on the context) can be potentially replaced with :
keep
in touch with them for professional reasons,
This phrase/word is too simple and can be replaced with:
so
it is compulsory to
This phrase/word (depending on the context) can be potentially replaced with :
use
mobile for communication.

I had spoken to your customer representative one week ago,
This phrase/word is too simple and can be replaced with:
but
yet
no action has
been taken
This phrase/word is too simple and can be replaced with:
so
far. I want you to solve the issue as
This phrase/word is too simple and can be replaced with:
soon
as possible without
further
delays.

Looking forward to your prompt response.

Yours
faithfully
,

Possible spelling mistake found.
Jincy
Abraham
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IELTS letter You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired. Write a letter to the company in your letter say: • Introduce yourself • Explain the situation • Say what action you would like the company to take

Letter
  American English
7 paragraphs
182 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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  • You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired. Write a letter to the company in your letter say: • Introduce yourself • Explain the situation • Say what action you would like the company to take