Dear Sir or Madam,
I am writing this letter because, I recently bought an oven for my kitchen from your reputed store but it is malfunctioning.
Firstly, my name is Dilip kalal resident at Vijay Cross Road society. I am a regular customer of your store since four years. After taking it to home I found that it is defective and it makes loud noise with bad smell of burning.
Secondly, I have tried to call the shop many times and they promised to me call back again or you will hear from us in between 24 Hours. Every time whenever I spoke to the shop, there is always new person at another side and I have to tell him whole story of faulty equipment and again I have to hear same commitment. After many follow-up from my side I have decided to discuss this issue with you.
Furthermore, I am requesting you to look in my case and please take appropriate action to get it fixed. Please arrange a visit by electric engineer or your technician with spare parts and other necessary fittings for fixing it. Moreover if possible, you are requested to give me replacement or refund if your technician found it not repairable.
It’s a humble request from side, Please take relevant action and looking forwards to your reply!
Yours sincerely,
KALAL.
Dear Sir or Madam,
I am writing this letter
because
, I recently
bought
an oven for my kitchen from your reputed store
but
it is malfunctioning.
Firstly
, my name is
Dilip
kalal
resident at Vijay Cross Road society. I am a regular customer of your store
since
four years. After
taking it
to home I found that it is
defective and
it
makes
loud noise with
bad
smell of burning.
Secondly
, I have tried to call the shop
many
times and
they promised to me call back
again or
you will hear from us in between 24 Hours. Every time whenever I spoke to the shop, there is always new person at another side and I
have to
tell
him whole story of faulty equipment and again I
have to
hear same commitment.
After
many
follow-up from my side I have decided to discuss this issue with you.
Furthermore
, I am requesting you to look in my case and
please
take appropriate action to
get
it
fixed
.
Please
arrange a visit by electric engineer or your technician with spare parts and other necessary fittings for fixing it.
Moreover
if possible, you
are requested
to give me replacement or refund if your technician found it not repairable.
It’s a humble request from side,
Please
take relevant action and looking forwards to your reply!
Yours
sincerely
,
KALAL
.