Dear Sir or Madam,
I am writing this letter because, I recently bought an oven for my kitchen from your reputed store but it is malfunctioning.
Firstly, my name is Dilip kalal resident at Vijay Cross Road society. I am a regular customer of your store since four years. After taking it to home I found that it is defective and it makes loud noise with bad smell of burning.
Secondly, I have tried to call the shop many times and they promised to me call back again or you will hear from us in between 24 Hours. Every time whenever I spoke to the shop, there is always new person at another side and I have to tell him whole story of faulty equipment and again I have to hear same commitment. After many follow-up from my side I have decided to discuss this issue with you.
Furthermore, I am requesting you to look in my case and please take appropriate action to get it fixed. Please arrange a visit by electric engineer or your technician with spare parts and other necessary fittings for fixing it. Moreover if possible, you are requested to give me replacement or refund if your technician found it not repairable.
It’s a humble request from side, Please take relevant action and looking forwards to your reply!
Yours sincerely,
KALAL. 
Dear Sir or Madam,
I am writing this letter  
because
, I recently  
bought
 an oven for my kitchen from your reputed store  
but
 it is malfunctioning. 
Firstly
, my name is  
Dilip
  kalal
 resident at Vijay Cross Road society. I am a regular customer of your store  
since
 four years. After  
taking it
 to home I found that it is  
defective and
 it  
makes
 loud noise with  
bad
 smell of burning. 
Secondly
, I have tried to call the shop  
many
  times and
 they promised to me call back  
again or
 you will hear from us in between 24 Hours. Every time whenever I spoke to the shop, there is always new person at another side and I  
have to
  tell
 him whole story of faulty equipment and again I  
have to
 hear same commitment.  
After
  many
 follow-up from my side I have decided to discuss this issue with you. 
Furthermore
, I am requesting you to look in my case and  
please
 take appropriate action to  
get
 it  
fixed
.  
Please
 arrange a visit by electric engineer or your technician with spare parts and other necessary fittings for fixing it.  
Moreover
 if possible, you  
are requested
 to give me replacement or refund if your technician found it not repairable.
It’s a humble request from side,  
Please
 take relevant action and looking forwards to your reply!
Yours  
sincerely
, 
KALAL
.