Dear Mr. John,
I am Ms. Shah, who visited your store and purchased a new Dell Laptop last week. However, I am writing this letter to share my concern about the laptop as it doesn't even switch on this week. Moreover, is it difficult for me to reach you, as, I live in a small city which is approximately two hours self drive from your place.
I acknowledge that the laptop had being working as expected last week as I could complete my lengthy project in a very short course of time. I had turned it off on Friday after working on it for more than 5 hours continuously. Before leaving, I ensured that the battery is charged for next time use. However, when I tried to switch it on, on Monday, I couldn't. Although I have limited resources here, I went to a computer hardware engineer who was unable to diagnose the issue with this device.
Therefore, I request you to send an expert from your company at my address or arrange a pick-up service for my laptop. Also, I insist that you consider my case on high priority as, I am expecting another assignment in the following week.
I look forward for your cooperation.
Thanks and regards,
Ms. Shah.
Dear Mr. John,
I am Ms. Shah, who visited your store and
purchased
a new Dell
Laptop
last week.
However
, I am writing this letter to share my concern about the
laptop
as it doesn't even switch on this week.
Moreover
, is it difficult for me to reach you, as, I
live
in a
small
city which is approximately two hours self drive from your place.
I acknowledge that the
laptop
had being working as
expected
last week as I could complete my lengthy project in a
very
short course of time. I had turned it off on Friday after working on it for more than 5 hours
continuously
.
Before
leaving, I ensured that the battery
is charged
for
next
time
use
.
However
, when I tried to switch it on, on Monday, I couldn't. Although I have limited resources here, I went to a computer hardware engineer who was unable to diagnose the issue with this device.
Therefore
, I request you to
send
an expert from your
company
at my address or arrange a pick-up service for my
laptop
.
Also
, I insist that you consider my case on high priority as, I am expecting another assignment in the following week.
I look forward for your cooperation.
Thanks and regards,
Ms. Shah.