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You bought a telephone in the store and it is not working properly. You have the guarantee of the product and decided to write a letter of complaint to the store in which you will:

You bought a telephone in the store and it is not working properly. You have the guarantee of the product and decided to write a letter of complaint to the store in which you will: eEn2K
Dear Sir or Madam, I am writing to notify you that I have recently purchased a brand-new mobile phone from your store and it stopped working after two weeks. I want you to replace this mobile phone with a new one as per the warranty clauses. In relation to the specifics of the order, I purchased a new iPhone 8 Plus mobile phone from your authorised shop in Park Lane on 25th September. The order number is 25789652 and I am attaching a copy of my receipt. The phone worked as expected during the first two weeks and then suddenly malfunctioned. Firstly the camera stopped working and later the touchscreen became irresponsive. The phone is now unusable. I am very surprised to discover such issues in an expensive model. As a solution, and because I really like the functionality and features of this phone, I am hoping that you will agree to replace it with a new one immediately. Otherwise, I would like a full refund and I would be forced to complain to the Consumer Protection Authority if I do not hear back from you in regards to this within a week. I look forward to your response and kind cooperation. Yours faithfully, Sabina Miller
Dear Sir or Madam,

I am writing to notify you that I have recently
This phrase/word (depending on the context) can be potentially replaced with :
purchased
a brand-new mobile
You use this word too often, consider replacing it with
phone
from your store and it
This phrase/word (depending on the context) can be potentially replaced with :
stopped
working after two weeks. I want you to replace this mobile
You use this word too often, consider replacing it with
phone
with a new one as per the warranty clauses. In relation to the specifics of the order, I
This phrase/word (depending on the context) can be potentially replaced with :
purchased
a new iPhone 8 Plus mobile
You use this word too often, consider replacing it with
phone
from your
Possible spelling mistake. 'authorised' is British English.
authorised
shop in Park Lane on 25th September. The order number is
Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).
25789652 and
I am attaching a copy of my receipt.

The
You use this word too often, consider replacing it with
phone
worked as
This phrase/word (depending on the context) can be potentially replaced with :
expected
during the
first
two weeks and then
suddenly
malfunctioned.
Firstly
the camera
This phrase/word (depending on the context) can be potentially replaced with :
stopped
working and later the touchscreen became
Possible spelling mistake found.
irresponsive
. The
You use this word too often, consider replacing it with
phone
is
This phrase/word (depending on the context) can be potentially replaced with :
now
unusable. I am
This phrase/word is too simple and can be replaced with:
very
surprised to discover such issues in an expensive model.

As a solution, and
This phrase/word is too simple and can be replaced with:
because
I
really
like the functionality and features of this
You use this word too often, consider replacing it with
phone
, I am hoping that you will
This phrase/word (depending on the context) can be potentially replaced with :
agree
to replace it with a new one immediately.
Otherwise
, I would like a full refund and I would
be forced
to complain to the Consumer Protection Authority if I do not hear back from you
Use "in regard to", "with regard to", or more simply "regarding".
in regards to
this within a week.

I look forward to your response and kind cooperation.

Yours
faithfully
,

Sabina Miller
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IELTS letter You bought a telephone in the store and it is not working properly. You have the guarantee of the product and decided to write a letter of complaint to the store in which you will:

Letter
  American English
7 paragraphs
205 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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