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write a letter to the restaurant owner about the bad experience

write a letter to the restaurant owner about the bad experience p5QN2

I am writing this letter to draw your attention towards the poor customer service of your restaurant. Yesterday, around 1 pm me and my friends came to your restaurant for the lunch for the birthday party of my friend and we reserved the table two days before the lunch over the phone. When we arrived at the front desk of the reception and the receptionist did not behave very well and asked us to wait for 20 minutes that was totally inconvenient / inappropriate. Afterward we got our table and we ordered food. One of my friend ordered chicken that was not properly cooked and it was cold as we asked the waitress to gave us new chicken she just reheated it. In allied to this, we ordered the white sauce pasta but they did not have the item at the time so they gave us red sauce pasta without telling or providing any satisfactory explanation. The waitress was very rude and helpless. I expect the full refund of our terrible meal. If the refund is not possible, I expect some compensation for this. Furthermore, I would like to suggest some improvement such as provide the training to improve the customer service and quality of food. Yours faithfully,

I am writing this letter to draw your attention towards the poor customer service of your restaurant.

Yesterday, around 1 pm me and my friends came to your restaurant for the lunch for the birthday party of my Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).friend, and
friend and
 we reserved the table two days This phrase/word is too simple and can be replaced with:previouslyprior to
before
 the lunch over the phone. When we arrived at the front desk of the reception and the receptionist did not behave This phrase/word is too simple and can be replaced with:extremelyimmenselysupremelysuperb
very
 well and asked us to wait for 20 minutes that was totally
 inconvenient / inappropriate. Afterward we This phrase/word (depending on the context) can be potentially replaced with :acquired
got
 our table and we ordered food. One of my friend ordered chicken that was not properly
 cooked and it was This phrase/word (depending on the context) can be potentially replaced with :chillyfrosty
cold
 as we asked the waitress to Did you mean "give"?give
gave
 us new chicken she This phrase/word is too simple and can be replaced with:merely
just
 reheated it. In allied to this, we ordered the white sauce pasta This phrase/word is too simple and can be replaced with:on the contrary
but
 they did not have the item at the time This phrase/word is too simple and can be replaced with:consequently
so
 they gave us red sauce pasta without telling or providing any satisfactory explanation. The waitress was This phrase/word is too simple and can be replaced with:extremelyimmenselysupremelysuperb
very
 rude and helpless.

I This phrase/word (depending on the context) can be potentially replaced with :anticipate
expect
 the full refund of our terrible meal. If the refund is not possible, I This phrase/word (depending on the context) can be potentially replaced with :anticipate
expect
This phrase/word is too simple and can be replaced with:a number of
some
 compensation for this. Furthermore
, I would like to suggest This phrase/word is too simple and can be replaced with:a number of
some
 improvement such as provide the training to This phrase/word (depending on the context) can be potentially replaced with :ameliorate
improve
 the customer service and quality of food.

Yours faithfully
, 