Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.
Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do. RRL98
Dear Sir or Madam,
I am writing this letter to express my dissatisfaction about the issue on your hotel room, which I booked before.
I think that, may be you have confuse or mistake about arrange my room, which I book last week directly. This is because I receive a different room with the one you promise.
At that time, I call to your hotel’s receptionist to book a double balcony room with two queen size bed, he tell me that kind of room is out of room, and then he let me contact with you, who was current hotel manager. And then, you promise me changing my room to another double room with wide ocean view windows. But to day, I receive a different room with one king-size bed and without windows or balcony.
I hope you can solve this problem as soon as possible, such as move my family to another room and charge a little fee, because my wife and my daughter need and airy room with at least one window or balcony.
I hope this matter will receive your immediate attetion.
Yours faithfully,
Sdk
Dear Sir or Madam,
I am writing this letter to express my dissatisfaction about the issue on your hotel
room
, which I booked
before
.
I
think
that,
may be
you have
confuse
or mistake about arrange my
room
, which I book last week
directly
. This is
because
I receive a
different
room
with the one you promise.
At that time, I call to your hotel’s receptionist to book a double balcony
room
with two queen size bed, he
tell
me that kind of
room
is out of
room
, and then he
let
me contact with you, who was
current
hotel manager. And then, you promise me changing my
room
to another double
room
with wide ocean view windows.
But
to day, I receive a
different
room
with one king-size bed and without windows or balcony.
I hope you can solve this problem as
soon
as possible, such as
move
my family to another
room
and charge a
little
fee,
because
my wife and my daughter need and airy
room
with at least one window or balcony.
I hope this matter will receive your immediate
attetion
.
Yours
faithfully
,
Sdk