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complaint letter to a hotel manager

complaint letter to a hotel manager m3Rnd
Dear Sir, I am writing with regards to the complaint I made to you on 25th October concerning the stay I had at your hotel the previous night. You may remember that on the day in question, you had a serious problem with your central heating system and that there was a great deal of noise, which started as early as 5 o'clock in the morning. Not surprisingly, this resulted in a very poor night's sleep for my wife and me. We complained about this to you when we checked out. You agreed that we had a cause to complain and assured me that you would be contacting us regarding compensation. It has now been three weeks since that conversation and we have yet to hear from you. Could you please confirm that this issue is being dealt with? I would also be grateful if you could let me know when we can expect to be told the amount of compensation we will be receiving. I look forward to hearing from you very soon. Yours faithfully,
Dear Sir,

I am writing
with regards to
the complaint I made to you on 25th October concerning the stay I had at your hotel the previous night.

You may remember that on the day in question, you had a serious problem with your central heating system and that there was a great deal of noise, which
started
as early
as
5 o'clock in the morning. Not
surprisingly
, this resulted in a
very
poor night's sleep for my wife and me. We complained about this to you when we
checked
out. You
agreed
that we had a cause to complain and assured me that you would be contacting us regarding compensation.

It has
now
been three weeks since that
conversation and
we have
yet
to hear from you. Could you
please
confirm that this issue is
being dealt
with? I would
also
be grateful if you could
let
me know when we can
expect
to be
told
the amount of compensation we will be receiving.

I look forward to hearing from you
very
soon
.

Yours
faithfully
,
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IELTS letter complaint letter to a hotel manager

Letter
  American English
6 paragraphs
176 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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