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Write a letter to the bus company about something you lost on a bus. In your letter, give details of your bus trip, tell them what you lost, and explain what you'd like them to do.

Write a letter to the bus company about something you lost on a bus. In your letter, give details of your bus trip, tell them what you lost, and explain what you'd like them to do. w5Qd
Dear Sir or Madam, I am reaching out regarding an exceptionally unsatisfactory service level, that was provided by one of the managers of the customer service department. I reached the customer service by phone yesterday when I found that I have lost my luggage in a bus. It was an aluminium-body case with a red diagonal ribbon on the front side. That also had several bright stickers, so it should have been pretty easy to identify it. Unfortunately, the manager of the customer service refused to look for my luggage in the lost items area. Instead of it, he told me that I must come to do it by myself. Moreover, he was rude. The name of that manager is Mike Wazovskiy. I would like to suggest if you have a discussion with the customer service staff, which would aim to increase the quality of service. I firmly believe that it comes with care and politeness. Furthermore, If the employees of your organisation become more polite, It will be advantageous for the image of the company. Please feel free to enquire any additional information, if necessary. Faithfully yours, Ivan Kamaev
Dear Sir or Madam,

I am reaching out regarding an
exceptionally
unsatisfactory
You use this word too often, consider replacing it with
service
level, that
was provided
by one of the managers of the
You use this word too often, consider replacing it with
customer
You use this word too often, consider replacing it with
service
department.

I reached the
You use this word too often, consider replacing it with
customer
You use this word too often, consider replacing it with
service
by phone yesterday when I found that I have lost my luggage in a bus. It was an
Possible spelling mistake found.
aluminium-body
case with a red diagonal ribbon on the front side. That
also
had several bright stickers,
This phrase/word is too simple and can be replaced with:
so
it should have been pretty easy to identify it.

Unfortunately, the manager of the
You use this word too often, consider replacing it with
customer
You use this word too often, consider replacing it with
service
refused to look for my luggage in the lost
Possible typo: apostrophe is missing. Did you mean "items'" or "item's"?
items
area.
Instead
of it, he
This phrase/word (depending on the context) can be potentially replaced with :
told
me that I
This phrase/word (depending on the context) can be potentially replaced with :
must
This phrase/word (depending on the context) can be potentially replaced with :
come
to do it by myself.
Moreover
, he was rude. The name of that manager is Mike
Possible spelling mistake found.
Wazovskiy
.

I would like to suggest if you have a discussion with the
You use this word too often, consider replacing it with
customer
You use this word too often, consider replacing it with
service
staff, which would aim to increase the quality of
You use this word too often, consider replacing it with
service
. I
firmly
believe that it
This phrase/word (depending on the context) can be potentially replaced with :
comes
with care and politeness.
Furthermore
, If the employees of your
Possible spelling mistake. 'organisation' is British English.
organisation
become more polite, It will be advantageous for the image of the
This phrase/word (depending on the context) can be potentially replaced with :
company
.

This phrase/word (depending on the context) can be potentially replaced with :
Please
feel free to
Possible spelling mistake. 'enquire' is British English.
enquire
any additional information, if necessary.

Faithfully
yours,

Ivan
Possible spelling mistake found.
Kamaev
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IELTS letter Write a letter to the bus company about something you lost on a bus. In your letter, give details of your bus trip, tell them what you lost, and explain what you'd like them to do.

Letter
  American English
8 paragraphs
189 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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