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Write a letter (or an email) of complaint about something you bought online

Write a letter (or an email) of complaint about something you bought online yL65g
Dear Sir or Madam, I am writing to express my dissatisfaction with my recent purchase from your online store. Two weeks ago I ordered a T-shirt from your online store, order number #CE1702. My parcel arrived this morning, unfortunately, there are problems with it. Firstly, the color I order was white but my T-shirt was colors faded after the first wash. Even the logo printed on the shirt is not clear. Besides, the fabric, which has been used for sewing, looks to be of bad quality. The size I ordered online was size S but what I received was size XL. I immediately contacted the outlet and spoke to the representative who helped me with the purchase. I was promised that my T-shirt will be replaced in a couple of days. However, it has now been one week and when I contacted the shop again they said it will take another week to get replaced. Anyway, I do not like to sound like a complaining person, trying to find faults in the shirt I have purchased. I would like to request a return of all fees paid, as well as the postal and packaging fees. I'll take it as a mistake on your part and won't say anything more. Please make full refund money to me as soon as you can. I've purchased several items from you over the years, both in your store and online, and I've always had good service. I'll take it as a mistake on your part and won't say anything more, and I am sure you will be able to resolve the situation in a satisfactory way. Thank you for considering my complaint. I look forward to receiving your response. Yours sincerely, Kim Anh
Dear Sir or Madam,

I am writing to express my dissatisfaction with my recent
This phrase/word (depending on the context) can be potentially replaced with :
purchase
from your
You use this word too often, consider replacing it with
online
store. Two weeks ago I ordered a T-shirt from your
You use this word too often, consider replacing it with
online
store, order number #CE1702. My parcel arrived this morning, unfortunately, there are problems with it.

Firstly
, the color I order was white
This phrase/word is too simple and can be replaced with:
but
my T-shirt was colors faded after the
first
wash. Even the logo printed on the shirt is not
This phrase/word (depending on the context) can be potentially replaced with :
clear
.
Besides
, the fabric, which has been
This phrase/word (depending on the context) can be potentially replaced with :
used
for sewing, looks to be of
This phrase/word (depending on the context) can be potentially replaced with :
bad
quality. The size I ordered
You use this word too often, consider replacing it with
online
was size S
This phrase/word is too simple and can be replaced with:
but
what I received was size XL.

I immediately contacted the outlet and spoke to the representative who
This phrase/word (depending on the context) can be potentially replaced with :
helped
me with the
This phrase/word (depending on the context) can be potentially replaced with :
purchase
. I
was promised
that my T-shirt will
be replaced
in a couple of days.
However
, it has
This phrase/word (depending on the context) can be potentially replaced with :
now
been one week and when I contacted the shop again they said it will take another week to
This phrase/word (depending on the context) can be potentially replaced with :
get
replaced. Anyway, I do not like to sound like a complaining person, trying to find faults in the shirt I have
This phrase/word (depending on the context) can be potentially replaced with :
purchased
. I would like to request a return of all fees paid,
as well
as the postal and packaging fees. I'll take it as a mistake on your part and won't say anything more.
This phrase/word (depending on the context) can be potentially replaced with :
Please
This phrase/word (depending on the context) can be potentially replaced with :
make
full refund money to me as
This phrase/word is too simple and can be replaced with:
soon
as you can.

I've
This phrase/word (depending on the context) can be potentially replaced with :
purchased
several items from you over the years, both in your store and
You use this word too often, consider replacing it with
online
, and I've always had
This phrase/word (depending on the context) can be potentially replaced with :
good
service.

I'll take it as a mistake on your part and won't say anything more, and I am sure you will be able to resolve the situation
Consider replacing "in a satisfactory way" with the adverb for "satisfactory"; e.g., "in a hasty manner" with "hastily".
in a satisfactory way
.

Thank you for considering my complaint. I look forward to receiving your response.

Yours
sincerely
,

Kim
Possible spelling mistake found.
Anh
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IELTS letter Write a letter (or an email) of complaint about something you bought online

Letter
  American English
9 paragraphs
288 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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