Dear Sir,
My name is Marry who purchased online a dress from your shop and my order number is #26102001. However, against all my expectations, I was fairly dissatisfied with quality of the product and its delayed arrival.
Firstly, I placed the order online on 15th January. But not until two weeks had gone by did I receive this product while you promised to send it to me for around 6 days. Secondly, the product I got is faulty one and it is far different from what I saw on the website. The cloth material and patterns of the dress only have a few similarities in comparison with the product you suggested me. In addition to, you gave me a yellow one instead of sending me a white dress as I ordered.
I will not demand a refund but please arrange for a replacement of this product at the earliest. I hope that this problem will be solved promptly.
Yours faithfully
Dear Sir,
My name is
Marry
who
purchased
online a dress from your shop and my order number is #26102001.
However
, against all my expectations, I was
fairly
dissatisfied with quality of the
product
and its delayed arrival.
Firstly
, I placed the order online on 15th January.
But
not until two weeks had gone by did I receive this
product
while you promised to
send
it to me for around 6 days.
Secondly
, the
product
I
got
is faulty one and it is far
different
from what I
saw
on the website. The cloth material and patterns of the dress
only
have a few similarities
in comparison
with the
product
you suggested me.
In addition
to, you gave me a yellow one
instead
of sending me a white dress as I ordered.
I will not demand a refund
but
please
arrange for a replacement of this
product
at the earliest. I hope that this problem will
be solved
promptly
.
Yours
faithfully
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