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Write a letter to complain about an online purchase

Write a letter to complain about an online purchase VPOAA

Dear Sir, My name is Marry who purchased online a dress from your shop and my order number is #26102001. However, against all my expectations, I was fairly dissatisfied with quality of the product and its delayed arrival. Firstly, I placed the order online on 15th January. But not until two weeks had gone by did I receive this product while you promised to send it to me for around 6 days. Secondly, the product I got is faulty one and it is far different from what I saw on the website. The cloth material and patterns of the dress only have a few similarities in comparison with the product you suggested me. In addition to, you gave me a yellow one instead of sending me a white dress as I ordered. I will not demand a refund but please arrange for a replacement of this product at the earliest. I hope that this problem will be solved promptly. Yours faithfully

Dear Sir,

My name is Consider using a past participle here: "married".Married
Marry
 who This phrase/word (depending on the context) can be potentially replaced with :acquired
purchased
 online a dress from your shop and my order number is #26102001. However
, against all my expectations, I was fairly
 dissatisfied with quality of the You use this word too often, consider replacing it withcommodityprofitbrandworkamountcrop
product
 and its delayed arrival.

Firstly
, I placed the order online on 15th January. This phrase/word is too simple and can be replaced with:on the contrary
But
 not until two weeks had gone by did I receive this You use this word too often, consider replacing it withcommodityprofitbrandworkamountcrop
product
 while you promised to This phrase/word (depending on the context) can be potentially replaced with :transmit
send
 it to me for around 6 days. Secondly
, the You use this word too often, consider replacing it withcommodityprofitbrandworkamountcrop
product
 I This phrase/word (depending on the context) can be potentially replaced with :acquired
got
 is faulty one and it is far This phrase/word is too simple and can be replaced with:various
different
 from what I This phrase/word (depending on the context) can be potentially replaced with :witnessed
saw
 on the website. The cloth material and patterns of the dress This phrase/word (depending on the context) can be potentially replaced with :exclusively
only
 have a few similarities in comparison
 with the You use this word too often, consider replacing it withcommodityprofitbrandworkamountcrop
product
 you suggested me. In addition
 to, you gave me a yellow one instead
 of sending me a white dress as I ordered.

I will not demand a refund This phrase/word is too simple and can be replaced with:on the contrary
but
This phrase/word (depending on the context) can be potentially replaced with :satisfy
please
 arrange for a replacement of this You use this word too often, consider replacing it withcommodityprofitbrandworkamountcrop
product
 at the earliest. I hope that this problem will be solved
promptly
.

Yours faithfully