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Write a letter of complaint about late delivery to the website where you ordered an item. In the letter, you should tell: – what item did you order – why and when did you order that item – how would you like them to resolve this issue

Write a letter of complaint about late delivery to the website where you ordered an item. In the letter, you should tell: – what item did you order – why and when did you order that item – how would you like them to resolve this issue bOXgq
Dear Customer Services, I am writing this letter to demonstrate my dissatisfaction with your delivery of my PS5, which I ordered from your website. Kindly allow me to explain my issue in detail. I have ordered the latest PS5 through your website. Since there was a Christmas sale on specific items on your online store so I thought that would be the best opportunity for me to gift my nephew it’s Christmas present. I have checked the price and it was 20% so i placed the ordered immediately and paid from my credit card. When i entered my shipping details your website indicated that the order will be delivered in 3 days. I placed the order on 21st December and expecting my order to be received on 24th December. Due to lack of delivery services however, i received my order on 26th December when the Christmas has already been passed. When I didn’t receive my order i purchased the PS5 for my nephew from nearest store. Which cost me higher and was out of budget and obviously I don’t want two PS5. Hope you will realize my situation and transfer the money back into my account/card i paid from. I’m ready to bear all the responsibility to deliver back the package as it is i received from you without opening or damaging it. Looking forward to hear a positive response from you Yours sincerely, Ali Raza
Dear Customer Services,

I am writing this letter to demonstrate my dissatisfaction with your delivery of my PS5, which I ordered from your website. Kindly
allow
me to
explain
my issue in detail.

I have ordered the latest PS5 through your website. Since there was a Christmas sale on specific items on your online store
so
I
thought
that would be the best opportunity for me to gift my nephew it’s Christmas present. I have
checked
the price and it was 20%
so
i
placed the ordered immediately and paid from my credit card.

When
i
entered my shipping
details
your website indicated that the
order
will
be delivered
in 3 days. I placed the
order
on 21st December and expecting my
order
to
be received
on 24th December. Due to lack of delivery services
however
,
i
received my
order
on 26th December when the Christmas has already
been passed
. When I didn’t receive my
order
i
purchased
the PS5 for my nephew from
nearest
store. Which cost me higher and was out of budget and
obviously
I don’t want two PS5.

Hope you will realize my situation and transfer the money back into my account/card
i
paid from. I’m ready to bear all the responsibility to deliver back the package as it is
i
received from you without opening or damaging it.

Looking forward
to hear
a
positive
response from you

Yours
sincerely
,

Ali
Raza
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IELTS letter Write a letter of complaint about late delivery to the website where you ordered an item. In the letter, you should tell: – what item did you order – why and when did you order that item – how would you like them to resolve this issue

Letter
  American English
7 paragraphs
235 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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