Dear Sir, I am writing to draw your attention to exoress my dissatification with the problem which I have faced with the product that purchased from your store. Two days ago, due to the New Year holiday I decided to buy a new TV set and went to your shop. The shop assisstant was polite, he introduced me different kinds of TV sets and explained their quality, working functions. In addition to this, he said that there is some discount according to the New Year eve. I liked one and bought with the certificate for one year quarantee. I was very glad that you have got deleivering service in your store. Firstly, it worked normally, then the next day I felt that something wrong with the remote control. I phoned the service center. As the specialist, the remote control was out of order. I would be perfectly satisfied if you would kindly replace the item. I hope this matter will be resolved as soon as possible. Yours faithfully.
Dear Sir, I am writing to draw your attention to
exoress
my
dissatification
with the problem which I have faced with the product that
purchased
from your store. Two days ago, due to the New Year holiday I decided to
buy
a new TV set and went to your shop. The shop
assisstant
was polite, he introduced me
different
kinds of TV sets and
explained
their quality, working functions.
In addition
to this, he said that there is
some
discount according to the New Year eve. I liked one and
bought
with the certificate for one year
quarantee
. I was
very
glad that you have
got
deleivering
service in your store.
Firstly
, it worked
normally
, then the
next
day I felt that something
wrong
with the remote control. I phoned the service center. As the specialist, the remote control was out of order. I would be
perfectly
satisfied if you would kindly replace the item. I hope this matter will
be resolved
as
soon
as possible. Yours
faithfully
.