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Write a letter complain about an unprofessional travelling service

Write a letter complain about an unprofessional travelling service jdVly
Dear Sir/Madam, I am writing this letter to express my extreme dissatisfaction with the unprofessional traveling service of your company that I experienced last week in Sa Pa. Firstly, I booked a private transfer from Ha Giang city to the hotel. However, there was no private car to take me back to the hotel. Thus, I had to pay through the nose to take a taxi. Furthermore, when I reached the hotel, there was firstly nobody in the reception area to hang over the room to me. I waited for around 30 minutes in the reception hall itself when a man came there. Enquiring him about the hotel room I had booked four days ago, he was just clueless and said no booking was done earlier. Having no other alternative, I accepted booking a new room. In addition, it is not acceptable that the food served in the room was quite tasteless, and I did not feel like it was even worth paying. I feel that your company acted irresponsibly and unprofessional in serving tourists, and I strongly believe I am entitled to compensation for unsatisfactory service during my travel. I request that you send me the sum of 200 dollars to cover the cost of booking a taxi and to make me feel better after the discomfort I was forced to suffer as a result of your unprofessional traveling service. I insist that you give this matter your urgent attention otherwise I will be forced to rate one star on your company website and take legal action. Yours faithfully, Phung Thanh Phuong
Dear Sir/Madam,

I am writing this letter to express my extreme dissatisfaction with the unprofessional traveling service of your
This phrase/word (depending on the context) can be potentially replaced with :
company
that I experienced last week in
Possible spelling mistake found.
Sa
Pa.

Firstly
, I booked a private transfer from Ha
Possible spelling mistake found.
Giang
city to the
You use this word too often, consider replacing it with
hotel
.
However
, there was no private car to take me back to the
You use this word too often, consider replacing it with
hotel
.
Thus
, I had to pay through the nose to take a taxi.
Furthermore
, when I reached the
You use this word too often, consider replacing it with
hotel
, there was
firstly
nobody in the reception area to hang over the
You use this word too often, consider replacing it with
room
to me. I waited for around 30 minutes in the reception hall itself when a
This phrase/word (depending on the context) can be potentially replaced with :
man
came there.
Possible spelling mistake. 'Enquiring' is British English.
Enquiring
him about the
You use this word too often, consider replacing it with
hotel
You use this word too often, consider replacing it with
room
I had booked four days ago, he was
This phrase/word is too simple and can be replaced with:
just
clueless and said no booking
was done
earlier. Having no other alternative, I
This phrase/word is too simple and can be replaced with:
accepted
booking a new
You use this word too often, consider replacing it with
room
.
In addition
, it is not acceptable that the food served in the
You use this word too often, consider replacing it with
room
was quite tasteless, and I did not feel like it was even worth paying.

I feel that your
This phrase/word (depending on the context) can be potentially replaced with :
company
acted
irresponsibly
and unprofessional in serving tourists, and I
strongly
believe I
am entitled
to compensation for unsatisfactory service during my travel. I request that you
This phrase/word (depending on the context) can be potentially replaced with :
send
me the sum of 200 dollars to cover the cost of booking a taxi and to
This phrase/word (depending on the context) can be potentially replaced with :
make
me feel better after the discomfort I
was forced
to suffer
as a result
of your unprofessional traveling service.

Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
insist that you give this matter your urgent attention
otherwise
I will
be forced
to rate one star on your
This phrase/word (depending on the context) can be potentially replaced with :
company
website and take legal action.

Yours
faithfully
,

Possible spelling mistake found.
Phung
Thanh
Possible spelling mistake found.
Phuong
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IELTS letter Write a letter complain about an unprofessional travelling service

Letter
  American English
7 paragraphs
262 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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